Above anything else, social media companies are some of our biggest, longest-running, most-consistent clients.
They come to us predominantly for user-generated content moderation. We can moderate from 10 global locations (including the Philippines, Turkey, Poland, and Portugal), in 35+ languages, 24/7. We moderate video, audio, text, image, forums, reviews, and more. We also have a strong dedication to moderator mental health and continued training, which are elements that clients increasingly want to see.
When working with social brands, we aim to keep their end-users both secure (safe) and feeling the community is quick and responsive (engaged). We never want to sacrifice speed for safety, or security for speed, or vice versa. We work to achieve both consistently.