Outsourcing for the Gaming Industry
Our approach to customer support in the gaming industry
Gaming is an escape – a place to let the imagination run wild. Anything disrupting the immersive experience developers spends countless hours creating instantly erodes players’ experience. How do you defend the broader player community from racist or sexist comments, bullying, or cheating from a few, but impactful bad actors?
Failing to do so threatens the community, and, frankly, threatens the revenue of the gaming company – harassment means departures, departures means fewer users, and fewer users means less money, as well as a poor brand in-market.
Of course, the player experience is also about a great game being delivered properly, and we provide tech support as well. Support is increasingly complicated – 3D, metaverse, etc. – and we can help.
What gaming companies need
What we offer to our clients
Our security
Our Growth
We’re able to integrate with:
2020
Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year
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