Outsourcing for the Gaming Industry

Billions play games, while Conectys helps preserve a superior player experience and a safe gaming environment at every level.
Gaming Industry

Conectys is a trusted outsourcing partner for gaming companies, providing comprehensive services related to Customer Experience (CX) and Trust &Safety

We support global gaming organisations in cultivating exceptional player engagement, driving loyalty, and achieving sustainable growth in the ever-evolving gaming landscape. With our extensive gaming industry expertise, we offer elite digital-first customer and technical support for your players, as well as Trust & Safety services for the in-game environment. 

What we offer to our clients

Players & Technical Support

Hyper-personalised, digital-first & multi-channel 24/7 CX services in 35+ languages. With us your players receive top-notch assistance at each stage of their gaming journey. 

Trust & Safety services 

Monitoring, screening, and removing inappropriate user-generated content during the gaming experience. Create a friendly space for your players! 

CX and T&S Automation 

Digital and automation services to enhance your operations. Boost productivity with a modern tech stack! 

Do you have an RFP?

Unlock your organization’s true potential with our solutions tailored to your needs. Take the first step today by sending us your RFP and discover the possibilities that await!

Gaming Industry

Why Conectys

Global outsourcing partner 

With a global presence, we offer BPO services worldwide in all major languages. We continuously expand our reach, growing in existing locations and establishing new sites in cost-effective multilingual hubs. 

Gaming-industry focus 

Conectys provides player-centric BPO services with a proven track record. Our deep understanding of gaming dynamics enables us to implement high-quality strategies while prioritising agent well-being through exceptional wellness and resilience programmes. 

Gaming Industry
Gaming Industry

Cutting-Edge Technology  

We provide cutting-edge technology and expertise to support your CX and T&S operations. 

Award-winning and seasoned vendor 

With over 20 years of experience in BPO and multiple industry awards, we support global brands around the world. 

Gaming Industry

Our company in numbers

+20 years of active presence in the BPO market

+4000 passionate professionals speaking +35 languages

+14 smart locations in regions like EMEA, APAC, North America and LATAM



We’re able to integrate with:

Our awards


Conectys wins Silver Stevie Award for Contact Center of the Year

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Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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Conectys wins Bronze Stevie Award for Contact Center of the year

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Conectys Named Finalist in European Contact Centre and Customer Service Awards

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Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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