Conectys is a trusted outsourcing partner for gaming companies, providing comprehensive services related to Customer Experience (CX) and Trust &Safety
We support global gaming organisations in cultivating exceptional player engagement, driving loyalty, and achieving sustainable growth in the ever-evolving gaming landscape. With our extensive gaming industry expertise, we offer elite digital-first customer and technical support for your players, as well as Trust & Safety services for the in-game environment.
What we offer to our clients
Why Conectys
Global outsourcing partner
With a global presence, we offer BPO services worldwide in all major languages. We continuously expand our reach, growing in existing locations and establishing new sites in cost-effective multilingual hubs.
Gaming-industry focus
Conectys provides player-centric BPO services with a proven track record. Our deep understanding of gaming dynamics enables us to implement high-quality strategies while prioritising agent well-being through exceptional wellness and resilience programmes.
![gaming industry cx agent3 Gaming Industry](https://www.conectys.com/wp-content/uploads/2023/08/gaming-industry-cx-agent3.webp)
![gaming industry cx agent2 Gaming Industry](https://www.conectys.com/wp-content/uploads/2023/08/gaming-industry-cx-agent2.webp)
Cutting-Edge Technology
We provide cutting-edge technology and expertise to support your CX and T&S operations.
Award-winning and seasoned vendor
With over 20 years of experience in BPO and multiple industry awards, we support global brands around the world.
![gaming industry cx agent1 Gaming Industry](https://www.conectys.com/wp-content/uploads/2023/08/gaming-industry-cx-agent1.webp)
Our company in numbers
+20 years of active presence in the BPO market
+4000 passionate professionals speaking +35 languages
+14 smart locations in regions like EMEA, APAC, North America and LATAM
Certifications
![gsa](https://www.conectys.com/wp-content/uploads/2020/04/certification_0000s_0005s_0000_2272-200x200.png)
![pci_dss](https://www.conectys.com/wp-content/uploads/2020/04/certification_0000s_0004s_0000_badge_pci_dss_compliant@2x_w-200x200.png)
![copc](https://www.conectys.com/wp-content/uploads/2020/04/certification_0000s_0003s_0000_copc-logo-200x200.png)
![iso_2015](/wp-content/uploads/2020/04/certification_0000s_0002s_0000_ISO-Logo-200x200.png)
We’re able to integrate with:
Our awards
2020
Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year
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