Development and achievements
News – Events & Announcements
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Conectys named finalist in European Contact Centre and Customer Service Awards 2021
Conectys has been named a finalist in the European Contact Centre and Customer Service Awards 2021 in the Best Multilingual Contact Centre category. Other notable finalists in that category include TTEC Athens, Electronic Arts, Sitel Group, and more. Conectys’ entry for these [...]
Conectys wins 2021 Bronze Stevie Awards
We’re proud to announce we’ve been awarded a Bronze 2021 Stevie Award in the category of Contact Center or Customer Outsourcing Provider of the Year. We previously won Stevie Awards in 2020, 2017, and 2016 in similar customer support and sales categories. “I’m extremely proud of the work, dedication, and effort our team demonstrated over the past year. [...]
Conectys becomes official UiPath partner
Today’s leading enterprises choose an ‘automation first’ strategy to become faster, more adaptable, and create capacity for innovation within their organizations. That’s why we’re pleased to announce our partnership with UiPath, which aligns Conectys with a 2020 Gartner “Magic Quadrant for Robotic [...]
Conectys achieves 2021 ISO 9001:2015 certification for 13th consecutive year
In March of this year, following the conclusion of an external audit, we learned that we had retained the ISO 9001:2015 certification for the 13th year running, and that’s something to be proud of! This follows the news, during early-stage COVID, [...]
We’ve exceeded 3,000 total employees globally
3000 total employees globally As we celebrate our 16th anniversary as a company, we’re proud to announce that we’ve exceeded 3,000 total employees globally as of October 2020 -- beating our growth goals by 50%! We’ve always put digital thinking, staffing, workforce optimization, and training [...]
Conectys named finalist in European Customer Centricity Awards
Conectys was a finalist in the 2020 European Customer Centricity Awards in the Best Contact Center category, alongside Ding, Extreme Digital, and eventual winner TTec. Call centers from 32 countries participated in the awards, and the Virtual Awards Ceremony on September [...]
Conectys hires a Head of Digital – Plans to hire more digital consultants in the future
Bucharest, Romania -- Conectys is delighted to announce the hire of its first-ever Head of Digital. Has a strong track record in Digital technologies, especially in Robotic Process Automation, AI, and Chatbot technologies. Andrei is deeply passionate about the potential of [...]
We set 2020 goals eight years ago. How’d we do?
In 2012, our vision for Conectys in 2020 was, broadly, to be the recognized market leader in multilingual outsourcing services, serving customers from all regions of the world in all mainstream global languages. Eight years ago, we broke this down into [...]
Conectys partners with high-growth identity verification marketing leader
We’re proud to announce we’ve recently partnered with one of the world’s leading identity verification companies.As part of the agreement, Conectys will deliver 24x7 outsourced content moderation and document verification services. Conectys’ new client supports many of the largest retail brands [...]
