Nearshoring Customer Support Outsourcing 

Expand your customer experience operations to nearby regions. As a customer-centric, technology-driven CX provider, we excel in crafting tailored nearshore solutions that align with your business objectives and facilitate smooth regional growth. 

Nearshoring Your CX Services: Unlock Regional Opportunities 

Partnering with Conectys for nearshore CX services opens possibilities within your region. Tap into skilled talent pools, offer support in local languages, and provide 24/7 assistance to your customers. Concentrate on your core business activities, we will handle the rest.

How the process works 

Consultation 

Discuss your unique CX needs and goals with our experts.

Solution Design 

Creating a tailored nearshore CX strategy for you.

Implementation & Support 

Our team implements your customised solution and provides ongoing support.

Perfect maintenance

We continuously monitor, analyse, and refine your nearshoring strategy according to agreed SLAs.

Benefits of Rightshoring with Conectys

Nearshoring customer support gives you access to skilled multilingual talent, cultural alignment, time zone overlaps, and siginficant cost savings compared to in-house teams. Leverage advantages of geographic proximity, such as enhanced collaboration, scalability, and flexibility.

Cultural Alignment 

Time Zone Overlap 

Geographic proximity 

Linguistic Compatibility 

Faster Response Times

Easier Collaboration 

Simpler Logistics 

Ability to Scale Rapidly 

Conectys locations + Work from Home

ROMANIA

PORTUGAL

COLOMBIA

PHILIPPINES 

WORK FROM HOME

35+ languages coverage. 24/7 multichannel technical support

Why Conectys

digital-first

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Certificates and Awards

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2022

Conectys wins Silver Stevie Award for Contact Center of the Year

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2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021

Conectys wins Bronze Stevie Award for Contact Center of the year

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2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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Let’s talk about your Nearshoring outsourcing case!