Your multilingual outsourcing hub in Egypt

Companies facing accelerated growth in European and Middle Eastern markets, and needing a solid option for scalability and multilingual talent pool, while reducing TCO, should consider Egypt as a top outsourcing destination.

Why outsource to Egypt?

Multilingual BPO hub

Apart from English, Egypt offers a large multilingual talent pool. German and French are common among university graduates while Spanish, Turkish, Italian, Russian, Chinese, Farsi, Greek, Siamese, Hebrew, Urdu, Korean, Japanese, and Czech are also available.

Close proximity to Western Europe

No major European capital is more than a 5-hour flight away from Cairo.

Qualified labor pool

The annual outturn of 500,000 graduates provides scalability for companies facing accelerated growth of contact center and content moderation operations.

Timezone and cultural compatibility with Western Europe

We enable real-time communication between clients and providers teams and seamless site visits for European and West Asia clients.

Low operational costs

Outsourcing to Egypt decreases costs by over 50% compared to Western Europe and is significantly lower cost than outsourcing destinations such as Bulgaria.

How Conectys can be helpful?

Customer support outsourcing

Multilingual customer service solutions that are designed to deliver exceptional Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and First Contact Resolution (FCR) results that win and retain customers.

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Technical support outsourcing

Multilingual technical support solutions tailored to support multiple channels across a broad range of technologies and audiences.

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Virtual assistant

Get multilingual human call answering services that meet your availability needs and budget.

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Chatbots

At Conectys, we partner with Google’s Dialogflow CX, UiPath, and the Microsoft bot framework. Our chatbots are designed to engage with your end-users and is multi-faceted, including ES documentation.

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Our language coverage

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We service clients in over 35 languages from our locations in Romania, Belgium, Philippines, United States, Poland, Turkey, Portugal, Colombia, and Taipei as well as through a robust Work from Home (WfH) team.

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We speak English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, Japanese and more – all for seamless communication across cultures.

Why Conectys?

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

13 locations, 35+ languages, WFH agents, and 24/7 availability.

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

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