BPO outsourcing hub in turkey
Where The East Meets The West
Affluent, educated, and passionate young professionals to drive your brand
BPO outsourcing hub in Turkey
Conectys operates two call centers in Turkey, with currently just under 600 seats, and plans to reach 700+ agents by the end of 2021. We service clients in the Middle East and all over Europe from our Turkish-based call centers.
The advantages of Turkish call centers
Educated Population
Nearly a quarter of the population has a bachelors degree or higher (there are 58 universities in Istanbul alone) and the literacy rate is over 99.8%
Language fluency
85% of the Turkish population has C-Level language skills or better. Primarily we cover English, German, Arabic, French, Dutch, and Russian-Bulgarian from the Turkey call centers, but we can cover Romanian, Spanish, Italian, Kurdish, and more.
24/7 operations
All Conectys call centers are 24/7 to service client needs.
Self-confident society
Turkish applicants typically have a robust “Can Do!” attitude.
Employment-friendly legislation
The regulatory environment in numerous countries can change by the year; Turkey has long been employer- and productivity-friendly.
Abundant high-speed internet
This allows some agents (based on client need and scope) to work from home, which was vital during the COVID pandemic.
Why Conectys?
Digital-first thinking
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
Consultative partner
We regularly co-create strategies with clients and inform product/sales decisions.
Global Outsourcing Partner
13 locations, 35+ languages, WFH agents, and 24/7 availability.
Flexible
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.