BPO outsourcing hub in the USA

US-based customer support can provide an excellent native customer experience and help with market expansion.

Customer Support outsourcing in the USA

We choose customer support locations based on speed to market, language and cultural compatibility, and cost optimization. That requires a large talent pool, language strength, and a best-share model for cost efficiencies. The USA is a strategic advantage for all these reasons, and it’s a great location for a customer support center if you want to expand in the area or if you want a native, language-fluent customer experience.

We service clients in over 35 languages from our locations in Romania, Belgium, Philippines, United States, Poland, Turkey, Portugal, and Taipei as well as through a robust Work from Home (WfH) team.

We speak English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, Japanese and more – all for seamless communication across cultures.

Why Conectys?

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

13 locations, 35+ languages, WFH agents, and 24/7 availability.

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.