BPO outsourcing hub in the USA
US-based customer support can provide an excellent native customer experience and help with market expansion.
Customer Support outsourcing in the USA
We choose customer support locations based on speed to market, language and cultural compatibility, and cost optimization. That requires a large talent pool, language strength, and a best-share model for cost efficiencies. The USA is a strategic advantage for all these reasons, and it’s a great location for a customer support center if you want to expand in the area or if you want a native, language-fluent customer experience.
Why Conectys?
Digital-first thinking
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
Consultative partner
We regularly co-create strategies with clients and inform product/sales decisions.
Global Outsourcing Partner
13 locations, 35+ languages, WFH agents, and 24/7 availability.
Flexible
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.