BPO outsourcing hub in the Philippines

We offer English, Japanese, and Chinese support, as well as workforce management (WFM) and other processes, in our Philippines-based centers.

BPO outsourcing hub in the Philippines

We choose customer support locations based on speed to market, language and cultural compatibility, and cost optimization. That requires a large talent pool, language strength, and a best-share model for cost efficiencies. The Philippines has been a customer support hub for generations, and it continues to provide an optimal mix of cost, value, and language proficiency for our clients who route services through our two Philippines locations.

FCR 80%
NPS 70
100% WfH
BPO Outsourcing Philippines

We service clients in over 35 languages from our locations in Romania, Belgium, Philippines, United States, Poland, Turkey, Portugal, and Taipei as well as through a robust Work from Home (WfH) team.

BPO Outsourcing Philippines

We speak English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, Japanese and more – all for seamless communication across cultures.

Omnichannel capabilities

When your clients have questions or need help, you need to meet them on their terms. That means being available in every conceivable way – not just the picking. To that end, we offer the following omnichannel mediums to respond quickly and successfully to your customers:

  • Knowledgebase
  • Social media
  • SMS
  • Co-browsing
  • Live-chat
  • Chatbot
  • Tickets
  • Email
  • Voice

Why Conectys?

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

13 locations, 35+ languages, WFH agents, and 24/7 availability.

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

BPO Outsourcing Philippines

Get in touch with Sales now!