BPO outsourcing hub in the Philippines
We offer English, Japanese, and Chinese support, as well as workforce management (WFM) and other processes, in our Philippines-based centers.
BPO outsourcing hub in the Philippines
We choose customer support locations based on speed to market, language and cultural compatibility, and cost optimization. That requires a large talent pool, language strength, and a best-share model for cost efficiencies. The Philippines has been a customer support hub for generations, and it continues to provide an optimal mix of cost, value, and language proficiency for our clients who route services through our two Philippines locations.
Omnichannel capabilities
When your clients have questions or need help, you need to meet them on their terms. That means being available in every conceivable way – not just the picking. To that end, we offer the following omnichannel mediums to respond quickly and successfully to your customers:
Why Conectys?
Digital-first thinking
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
Consultative partner
We regularly co-create strategies with clients and inform product/sales decisions.
Global Outsourcing Partner
13 locations, 35+ languages, WFH agents, and 24/7 availability.
Flexible
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.