Global BPO Outsourcing to Philippines
We offer English, Japanese, and Chinese support, as well as workforce management (WFM) and other processes, in our Philippines-based centers.
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We choose customer support locations based on speed to market, language and cultural compatibility, and cost optimization. That requires a large talent pool, language strength, and a best-share model for cost efficiencies.
The Philippines has been a customer support hub for generations, and it continues to provide an optimal mix of cost, value, and language proficiency for our clients who route services through our two Philippines locations.