Outsourcing for the Travel and Hospitality Industry

Customer care and platform moderation. Make travellers happy, safe, and well informed

Travel and Hospitality Outsourcing Services

We also have a team of consultants available to help you understand where your pain points are, what processes would be best for automation, how much to invest in machine learning, how to maximize your data, and more.

The goal of the consultative process is to make sure you understand the ROI and cost position of getting more into automated tech. The ultimate goal is efficiency, better agent work, delighted customers, and cost containment at scale.

Our approach to customer support for the Travel and Hospitality Industry

  • Global, multilingual, accurate platform moderation

  • Back-office automation for HR and Operations
  • Customer experience: chat, email, in-platform comments, and more

Customer experience: Chat, email, in-platform comments, and more

Trust and safety: Global, multilingual, accurate platform moderation

Digital transformation: Back-office automation for HR, Operations and more

How we help amaze your customers

For travel and hospitality clients, our CX focus is on cost efficiency and end customer delight. We use a combination of chatbots, RPA processes, and fully-trained, language-fluent agents to make sure your customers are never disappo