CX Design & Strategy

Conectys is a digital-first CXM outsourcing provider for global companies. Leverage our expertise to enhance CX operational efficiency. 

Revolutionize Your Brand with CX Design & Strategy 

Go beyond just meeting customer needs from the start. Our custom CX strategy and design use deep insights and new technologies to create smooth and unforgettable experiences. This approach helps your brand exceed customer expectations, building loyalty and boosting growth. 

Benefit from understanding your customers’ choices 

Customer Engagement Boost 

Immediate improvements in how customers interact with your brand. 

Process Optimization  

Streamlined customer journeys and business processes for peak performance. 

Innovative Solutions

Cutting-edge strategies and technologies tailored to your unique needs. 

Strategic Alignment 

Every customer interaction is crafted to contribute to your strategic objectives. 

Guaranteed Efficiency  

Our approach ensures your operations are both effective and efficient. 

Enhanced Loyalty

Building a loyal customer base by exceeding expectations.

Conectys’ CX Services

CXM & Contact Center

Digital CX

L1-L3 Technical Support

Discover our additional CX Services

Customer retention 

AI CX Automation 

Customer Journey Mapping

CXM Analytics Services

35+ languages coverage. 24/7 multichannel technical support

Get free consultation from our customer CXM Analytics experts! 

Why Conectys


Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner


Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Our company in numbers

years of experience in BPO
passionate professionals globally
languages coverage
operational hubs around the world

Certificates and Awards



Conectys wins Silver Stevie Award for Contact Center of the Year

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Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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Conectys wins Bronze Stevie Award for Contact Center of the year

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Conectys Named Finalist in European Contact Centre and Customer Service Awards

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Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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Let’s talk about your outsourcing case!