Customer Support Outsourcing for German Companies

Scale your CX-operations beyond Germany with Conectys. Global 24/7/365 multichannel contact centers with 35+ languages coverage

Conectys offers international customer support and contact center services for global German companies. We ensure scalable solutions, cost-effectiveness, industry focus, and partnership approach. Our trained agents provide 24/7/365 care of your brand as if it was done in-house. Ready to take a challenge with us? 

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Language coverage

We provide services in 35+ languages, including English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, and Japanese. All for seamless communication across cultures!

Our CX Services

Omnichannel CX Services

Cost-effective, scalable solutions to enhance customer satisfaction.

CX Strategy & Consulting

We generate insights and drive growth using intelligent data, artificial intelligence, and machine learning.

Enhancing CX with A.I. Implementation

Utilize AI to automate repetitive tasks, improve response times, knowledge base labelling, and more.

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Meet our experts to get tailored CX outsourcing solutions

Why Conectys

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Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Certificates and Awards

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2022

Conectys wins Silver Stevie Award for Contact Center of the Year

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2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021

Conectys wins Bronze Stevie Award for Contact Center of the year

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2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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Let’s get in touch about your outsourcing case!