Digital Customer Experience Outsourcing Services 

Conectys is an industry-centric CXM outsourcing provider for global companies. We offer automation & digital solutions to enhance efficiency of your CX 

Scale your Customer Experience with Conectys Digital Solutions

We help global brands create a seamless digital customer experience by breaking cultural barriers, enhancing human agents with modern tools, and automating routine CX tasks. Level up your customer experience with our 20+ years of experience and infrastructure! 

Our digital CX services 

CXM Analytics 

CXM Automation + AI 

Customer journey mapping 

CX-consulting/Design thinking 

AI-Powered CX: Digital Service Platform

Scale your Customer Experience (CX) operations with global, tailored and technology-agnostic platform. We provide not only experienced specialists but also an AI-driven digital service CRM and dedicated custom-made solutions to meet your unique business needs.

Proprietary AI-driven Platform

Leverage the potential of our proprietary CRM – AI-driven omnichannel customer support and engagement platform. It seamlessly complements Conectys’ CX outsourcing services for global scaling. 

Process automation

Tasks automation: free your team to focus on strategic development. Incorporate AI and machine learning, to revolutionise your company’s approach to knowledge management. 

Airlines

E-commerce

Get free consultation from our CX experts! 

Why Conectys

digital-first

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Our company in numbers

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years of experience in BPO
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passionate professionals globally
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languages coverage
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operational hubs around the world

Certificates and Awards

gdpr
gsa
pci_dss
copc
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2022

Conectys wins Silver Stevie Award for Contact Center of the Year

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2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021

Conectys wins Bronze Stevie Award for Contact Center of the year

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2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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Let’s talk about your outsourcing case!