BPO outsourcing hub in Poland

The biggest multilingual hub in Eastern Europe. Your dedicated team of professionals between East and the West.

BPO outsourcing hub in Poland

Conectys’ Poznan center, which has BPO strength in finance and accounting clients, has 300 seats and currently services Western and Eastern Europe as well as Nordic markets with multilingual teams of professional content moderators, technical support operators, and customer experience agents.

FCR 80%
NPS 70
100% WfH
BPO Outsourcing in Poland

We service clients in over 35 languages from our locations in Romania, Belgium, Philippines, United States, Poland, Turkey, Portugal, and Taipei as well as through a robust Work from Home (WfH) team.

BPO Outsourcing in Poland

We speak English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, Japanese and more – all for seamless communication across cultures.

It’s a BPO hub! 13,100 citizens work in service centers in Poznan, covering 24 languages.

Educated population

32,000 annual university graduates. 25 universities in Poznan alone. It’s the leading language learning center of Poland.

Language fluency

Primarily we cover Polish, English, German, and Russian from the Poznan call center, but can cover a multitude of additional languages.

Centrally located

Halfway between Berlin and Warsaw, with 1.7 million visitors coming arriving each year. Easily accessible all over Europe.

 Employment-friendly labor law

The regulatory environment in numerous countries changes by the year; Poland has long been employer- and productivity-friendly.

 Widely available high-speed connectivity options

This allows some agents (based on client need and scope) to work from home, which was vital during the COVID pandemic.

 24/7 Operations

Poznan operates 24/7 to meet clients’ needs.

Why Conectys?

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

13 locations, 35+ languages, WFH agents, and 24/7 availability.


Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Let’s get in touch!