BPO outsourcing hub in Poland
The biggest multilingual hub in Eastern Europe. Your dedicated team of professionals between East and the West.
BPO outsourcing hub in Poland
Conectys’ Poznan center, which has BPO strength in finance and accounting clients, has 300 seats and currently services Western and Eastern Europe as well as Nordic markets with multilingual teams of professional content moderators, technical support operators, and customer experience agents.
It’s a BPO hub! 13,100 citizens work in service centers in Poznan, covering 24 languages.
Educated population
32,000 annual university graduates. 25 universities in Poznan alone. It’s the leading language learning center of Poland.
Language fluency
Primarily we cover Polish, English, German, and Russian from the Poznan call center, but can cover a multitude of additional languages.
Centrally located
Halfway between Berlin and Warsaw, with 1.7 million visitors coming arriving each year. Easily accessible all over Europe.
 Employment-friendly labor law
The regulatory environment in numerous countries changes by the year; Poland has long been employer- and productivity-friendly.
 Widely available high-speed connectivity options
This allows some agents (based on client need and scope) to work from home, which was vital during the COVID pandemic.
 24/7 Operations
Poznan operates 24/7 to meet clients’ needs.
Why Conectys?
Digital-first thinking
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
Consultative partner
We regularly co-create strategies with clients and inform product/sales decisions.
Global Outsourcing Partner
13 locations, 35+ languages, WFH agents, and 24/7 availability.
Flexible
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.