Blog2022-05-30T09:37:30+03:00

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What is Customer Experience Management (CXM)?

Customer experience management (CXM) is the field of understanding customers and emplacing strategies to affect customer percipience about a business. CXM done properly echoes in improved customer contentment, advocacy, and affection. CXM comprises of processes like customer communication [...]

August 11th, 2022|Tags: |

What Are the Drivers of Digital Transformation?

An increasing number of businesses decide to undergo digital transformation. The use of artificial intelligence, and machine learning allow companies to automate non-routine tasks, increase their operational efficiency, and use data analytics to make more accurate business decisions, [...]

May 24th, 2022|Tags: |
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