Blog2023-01-05T13:56:06+02:00

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Outsourced CX and UGC Moderation insights

What is Customer Experience Management (CXM)?

Customer experience management (CXM) is the field of understanding customers and emplacing strategies to affect customer percipience about a business. CXM done properly echoes in improved customer contentment, advocacy, and affection. CXM comprises of processes like customer communication [...]

August 11th, 2022|Tags: |
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