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Blog2020-09-17T09:17:38+03:00

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Conectys Outsosurcing Insights

Outsourced CX and UGC Moderation insights

Conectys Global BPO Solutions – Outsourcing made easy

The mutating outsourcing contract

September 4th, 2020|

Outsourcing buyers are looking to gain access to some of the advantages of outsourcing in a more accentuated and formalized format: through the contract. Let's talk solutions! Some of the trends we [...]

Why do RPA projects fail?

August 28th, 2020|

Last week, we wrote about the best processes to consider for Robotic Process Automation (RPA) projects. We are currently working on RPA projects internally; the rollout to clients will come down the road, so while we have internal knowledge, we’re presenting [...]

What are some good processes to start with RPA?

August 24th, 2020|

There can, unfortunately, be a belief among executives that automation is a “silver bullet” that can solve numerous problems around process and cost containment. There’s some evidence that some jobs lost to COVID are going to RPA or Robotic Process [...]

B2B outsourcing and partnerships in “The New Normal”

August 10th, 2020|

Every couple of months, our CEO Arnold writes an email to potential business prospects, i.e. companies across our core industries who have expressed interest in our customer experience solutions and moderation services. In the past few months, since about mid-May, he’s written two messages about how [...]

Global collaboration: It begins with alignment

July 14th, 2020|

Recently, we put together a white paper on global collaboration -- the challenges and successes -- and identified three core pillars of making global teams and client relationships work. Those were: Co-creation and co-strategizing Trust Alignment and agreement All three concepts [...]

Building trust in global businesses: 1-to-1

July 10th, 2020|

Trust is the root of everything in business. If a partner doesn’t trust you, that partnership will end. Maybe not today or tomorrow, but it’s ending soon. The problem is, globally, the state of “trust” is fairly ambiguous. We talk about [...]

“I have found Conectys to be an excellent partner. They have some very high quality individuals and have proved on several occasions their willingness to adapt to the changing needs of the business”

Global Payments Solution Provider, Global Payments Solution Provider

“Conectys has helped us improve efficiency by more than 30% year on year for 4 consecutive years and continue to find new ways to go further.”

Head of Operations, Legal Entity Data Management Industry, Head of Operations, Legal Entity Data Management Industry

“Outstanding partnership so far! VERY responsive and flexible.”

Global Consumer Products and Services Company, Global Payments Solution Provider
Outsourced CX and UGC Moderation insights

Outsourced CX and UGC Moderation insights

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