Achieving customer satisfaction in today's retail and consumer
products environment is proving increasingly challenging. The
market has become global, requiring cost-efficient access to
multilingual support staff, ideally sourced from one supplier.
Products and retail experiences are now no longer standalone, they
have become consumer experiences and customer support is core to
that overall experience. Our staff is experienced in offering
support for a wide range of consumer products, from food products
to electronics, from high tech to low tech.
We support both consumers and retail outlets. We are especially
strong in support of online retail properties. As we are PCI
compliant, we can handle credit card information, assisting
callers and site visitors in pre-sales, purchase, and post-sales
We assist retail outlets with POS (Point of Sales) issues and site
visitors with purchasing assistance through phone, live chat, and