The key intersection for social media moderation is speed and security. If it takes hours for someone to see their posts live and watch their friends interact with them, they’ll leave the platform. Alternatively, if the post is up in seconds and it’s offensive or all the comments are harassing, they’ll also leave. Conectys strikes the balance by providing security to social media platforms but does so with a focus on user satisfaction, i.e. speed.
We moderate text, video, audio, forums, and in-app at scale. We’ve worked with some of the biggest social brands on the planet and recently grew headcount by 135% (over 2,000 moderators all-in) in just eight months. Social media moderation has received tremendous attention (and rightfully so) in the last few years, and we’re proud of all our client relationships in this space.