Our story in the outsourcing industry
Conectys’ 17 years of experience in the business process outsourcing industry
Who We Are
We are Conectys. ​We stand apart in a field of BPO providers who promise much but deliver little.​
We care about our clients and our clients care about us. We sit at the table with them, we’re committed to them and we win with them. We care enough to put our clients’ needs first.​
We are up to the challenge. Our clients aren’t seeking marginal improvements or easy answers. They face real challenges from an ever-shifting landscape of expansion and competition.​
We are Conectys and we are exceptional.​
Our Vision
By 2025, Conectys will be the multilingual outsourcing market leader, serving clients from all regions of the world in all mainstream global languages. We will achieve our 2025 vision by always remaining loyal to our core values.
What makes us stand out in the Business Process Outsourcing industry
We amaze our clients
We impress, surprise and amaze our clients by being flexible, responsive, fast and obsessed with excellence in everything we do.
We're lean and we're efficient
We care about efficiency because ultimately it benefits our clients, employees and shareholders. We seek efficiency through excellent people backed by innovative processes and technology.
We communicate
Extensively, transparently and in an open and honest way with all our stakeholders.
We're fanatic optimists
There are no problems, only solutions.
We learn
From success, from failure, from colleagues, from competitors and most important, from our clients.
We're a great place to work at
Where people are inspired to develop and to become the best they can be.
Our ecological legacy
We are conscious of our impact on the environment. We care about the effects of our actions for our children’s children and we’re committed to improving.
We embrace change
We fight the status quo, the comfort of complacency and routine is our enemy.
We have fun
Responsibility and fun are not contradictions. We are a family; our clients and our colleagues are part of our lives. We share our moments.
We're modest
Down-to-earth and pragmatic.
With 14 locations around the world, we are ready to take on any challenge in regard to customer experience!
Conectys throughout the years
2022
2021
2020
We helped clients achieve 100% business continuity during the Coronavirus outbreak by shifting 100% of Conectys employees to work from home in under nine days. Won some more awards!
2019
In 2019, we began working towards different client options in Robotic Process Automation (RPA), chatbots, and overall digital transformation — with the goal of helping our clients deal with their end-users in the most efficient way possible. We began building a team of digital consultants to advise the client process and manage deployment, which we continued into 2020 (and well beyond that). We’ve always helped clients scale both flexibly and fast, and a suite of digital solutions falls into that mindset and aligns us with The Fourth Industrial Revolution, which is already well underway
2019 still
2018
We grew in The Philippines, Europe and to the US, while achieving triple-digit overall growth