Conectys outsourcing awards & recognition

For call center, customer experience, and content moderation excellence

We’re proud to be recognized as a leader among call center, customer experience, and content moderation providers.

All humans – and by extension, all organizations — like to be rewarded for their achievement. We work incredibly hard to serve customers so we’re no different. There’s a lot of value in receiving industry awards, and we’ve been fortunate enough (and worked hard enough!) to win many over our time in business.

Some of the more notable ones include:

2022: Silver Stevie Award for Contact Center of the Year

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2022: Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021: Conectys wins Bronze Stevie Award for Contact Center of the year

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2021: Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021: Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020: Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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2017: Silver Stevie Award for Sales and Customer Service

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Shortlisted for Best BPO Firm of the Year at the CEE Shared Services and Outsourcing Awards

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2016: Finalist in the “Automation Project of the Year” category at the EOA Awards (for ConectysOS software)

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2016: Best Medium Call Center and Business Acumen in a Contact Center at the Romanian Contact Center Awards

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2016: Gold Stevie Award for Sales and Customer Service

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2016: BPO Firm of the Year at the CEE Shared Services and Outsourcing Awards

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2015: European Outsourcing Provider of the Year at NOA Awards

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2015: UK’s Outsourced Contact Center of Year

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2014: BPO Firm of the Year at the CEE Shared Services and Outsourcing Awards

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2014: UK’s Outsourced Contact Center of Year

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2014: Best Medium Call Center and Business Acumen in a Contact Center at the Romanian Contact Center Awards

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…a few words

Mark M. – Director of Global Marketing

Iulian B. – VP of Global Sales and Marketing

Arnold Cobbaert. – CEO

Conectys Outsourcing Awards & Recognition

Arnold Cobbaert, CEO

“None of these accomplishments would be possible without an amazing set of clients and a dedicated – and growing! – employee base”

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Our Insights into Outsourcing

Text-based customer support VS phone-based

September 5th, 2022|Tags: |

Phone support offers personalized experiences, but live chat agents can answer multiple inquiries more quickly. They both serve customers but they are the total opposite of each other. Phone support and text-based support or live chat each have [...]

What is Customer Experience Management (CXM)?

August 11th, 2022|Tags: |

Customer experience management (CXM) is the field of understanding customers and emplacing strategies to affect customer percipience about a business. CXM done properly echoes in improved customer contentment, advocacy, and affection. CXM comprises of processes like customer communication [...]