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Conectys earns the 2023 Bronze Stevie® Award in the subcategory “Achievement in Customer Service Automation”
The Stevie Awards revealed the winners of the 17th annual Stevie® Awards for Sales & Customer Service. We are thrilled to announce that Conectys received the Bronze Stevie® Award in the “Achievement in Customer Service Automation” subcategory.
Conectys was honoured by the Stevie Awards for its role in driving the modernisation of a multilingual Europe Direct Contact Centre with a particular emphasis on CX process automation. The submitted project covered almost 30 markets and languages, involved hundreds of agents and CX processes and introduced a new level of efficiency while enabling increased productivity and optimisation with digital transformation and AI-driven technology.
The award underscored Conectys’ dedication to providing outstanding achievement in customer service automation.
About Stevie® Award
The Stevie Awards organises eight leading business awards programs, including the prestigious American Business Awards® and International Business Awards®. Every year, the Stevie Awards for Sales & Customer Service recognises the remarkable accomplishments and significant contributions of sales, customer service, contact centre, and business development professionals worldwide.