BPO outsourcing hub in Portugal
Conectys provides core business services including content moderation and customer experience across 600 agents in Lisbon
Your Gateway to EMEA
Our Lisbon office is a 20+ language hub with a strong EMEA focus. Our strength here is the multi-language focus and the available pool of talent including 36,000 university graduates annually across a 2.8M population. Our Lisbon location, a mere seven miles from the airport, is equipped with biometric screeners and two training rooms that can accommodate 20+ agents each for increased brand awareness and well-being work.
Lisbon is increasingly an important hub for financial services BPOs with strong EU footprints. The city has a growing reputation as an ex-pat destination, which is why it’s crucial to our location strategy.
Why Conectys?
Digital-first thinking
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
Consultative partner
We regularly co-create strategies with clients and inform product/sales decisions.
Global Outsourcing Partner
13 locations, 35+ languages, WFH agents, and 24/7 availability.
Flexible
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.