Contact Center Outsourcing for Hong Kong Companies 

Scale your contact center operations beyond Hong Kong with Conectys. Global 24/7/365 multichannel contact centers with 35+ languages coverage 

Conectys provides international contact center outsourcing services for global Hong Kong companies. Our commitment is to provide scalable options, cost savings, targeted industry insights, and a cooperative partnership strategy. Our trained agents offer 24/7/365 assistance for your brand as if it were done in-house. Ready to take a challenge with us? 

Contact center solutions 

Inbound Customer Support 

Multichannel Support 

Multilingual Assistance 

Technical Support Services 

24/7 Helpdesk Services

24/7 Service Desk Services

Customer Satisfaction and Loyalty Programs 

Quality Assurance Monitoring 

Core CX Services

CXM & Contact Center

Digital CX

L1-L3 Technical Support

Discover our additional CX Services

Customer retention 

AI CX Automation 

Customer Journey Mapping

CXM Analytics Services

35+ languages coverage. 24/7 multichannel technical support

Get free consultation from our customer Contact Center experts! 

Why Conectys

digital-first

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Our company in numbers

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years of experience in BPO
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passionate professionals globally
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languages coverage
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operational hubs around the world

Certificates and Awards

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2022

Conectys wins Silver Stevie Award for Contact Center of the Year

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2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021

Conectys wins Bronze Stevie Award for Contact Center of the year

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2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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Let’s talk about your outsourcing case!