Let us provide you with an in depth view about

these services and solutions that can cover and

possibly exceed your outsourcing needs.

Let us provide you with an in depth view these services and solutions that can cover and possibly exceed your outsourcing needs

Contact Center Customer Experience and UGC Moderation Services

Industry engagement in international outsourcing competitions has brought us 11 award wins in the past years positioning Conectys among the very best, global providers of Multilingual Outsourcing Services.

Customer Experience and UGC Moderation Services

The latest award wins include:

  • Best Medium Call Center and Business Acumen in Contact Center at the Romanian Contact Center Awards.

  • Gold Stevie® award at the 2016 Stevie Awards for Sales & Customer Service.

  • BPO Firm of the Year title at the 2016 CEE Shared Services and Outsourcing Awards.

  • NOA award for UK’s Outsourcing Contact Centre of the Year 2015.

  • EOA award for European Outsourcing Service Provider of the Year 2015.

Customer Experience and Technical Support

We are not kidding when we say Global BPO.

Working to customer aligned service level agreements, enhancing customer experience through a tight focus on NPS, CES, and FCR analysis and encouraging open dialogue to positively challenge its clients enabled Conectys to deliver further value to its customers.

These processes are enabled and tightly managed by its industry-leading and, highly customizable technology. This includes the ability to deliver real-time reporting on key metrics, highly secured PCI compliant solutions and ISO 9001 certified quality systems.

Check out our locations
Call Center Outsourcing

35Languages

Culturally compatible multilingual services are a core Conectys’ competency.

Customer and technical support

10Sites

6 in EMEA, 3 in APAC, 1 in the Americas, and a Work from Home network – 100% global scalability.

24/7 outsourcing partner

24Hours

We forecast and adapt capacity to ensure up to 24/7/365 availability for your customers.

content moderation outsourcing

2600 Seats

Spread across 10 locations, complemented by a scalable Work from Home platform.

call center outsourcing

+35 Languages

Culturally compatible multilingual services are a core Conectys’ competency.

Conectys Global BPO

10 Sites and growing

6 in EMEA, 3 in APAC, 1 in the Americas, and a Work from Home network – 100% global scalability.

24/7 outsourcing partner

24/7/365 Availability

We forecast and adapt capacity to ensure up to 24/7/365 availability for your customers.

technical support call center

2600 Seats

Spread across 10 locations, complemented by a scalable Work from Home platform.

conectys call center logo

Conectys is an outsourcing trailblazer providing international scale to challenger brands and blue-chip companies over multiple business areas.

Let’s talk solutions

…why Conectys

outsourced contact center
Because of…

…why Conectys

conectys alternate logo
Because of…

When our clients talk about Customer Experience

and UGC Moderation Services

When our clients talk about Customer Experience
and UGC Moderation Services :

“Conectys is an excellent partner, especially given our own rapid development and growth as a business.”

Chris, Operations Director, Internet Service provider for the Hospitality Industry

“I’m a Conectys promoter.”

CEO, Indoor and Outdoor Sports Monitoring Instruments Company, Internet Service provider for the Hospitality Industry

“I have found Conectys to be an excellent partner. They have some very high quality individuals and have proved on several occasions their willingness to adapt to the changing needs of the business”

Global Payments Solution Provider, Internet Service provider for the Hospitality Industry

“Our manager is always available and attentive to any questions, suggestions, or when we have raised issues which we feel require your attention.”

CEO, founder, Leading European ISP for the Hospitality Industry