Hi there, welcome to Conectys

We offer flexible and tailored call center and content moderation solutions designed for companies that need a proven partner to help them scale.

Let us provide you with an in depth view about these services and solutions that can cover and possibly exceed your outsourcing needs.

Customer Experience and Moderation Services
Customer Experience and Moderation Services

Looking for a Global BPO?

Working to customer aligned service level agreements, enhancing customer experience through a tight focus on NPS, CES, and FCR analysis and encouraging open dialogue to positively challenge its clients enabled Conectys to deliver further value to its customers.

These processes are enabled and tightly managed by its industry-leading and, highly customizable technology. This includes the ability to deliver real-time reporting on key metrics, highly secured PCI compliant solutions and ISO 9001 certified quality systems.

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Conectys Global BPO Provider

Focused on Outcomes

We’re committed to providing the best quality outsourced customer experience, virtual assistant and content moderation service for our clients.

Award-Winning Outsourcing Solutions

Leading industry associations and analysts have recognized Conectys over 11 times in recent years, positioning us among the very best of global CX and Moderation outsourcing providers.

  • 2020, 2017 and 2016 Gold and Silver Stevie® awards for Sales and Customer Service

  • 2016 Finalist – Automation Project of the Year (ConectysOS)

  • 2016, 2014 BPO Firm of the Year – CEE SS and Outsourcing Awards

  • 2016, 2014 Best Mid-size Call Center in Romania

  • 2015, 2014 UK’s Outsourced Contact Center of the Year

  • 2015 European Outsourcing Provider of the Year

Customer Experience and Moderation Services
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Why Conectys?

Conectys Global BPO Provider
…why Conectys

When our clients talk about Customer Experience

and UGC Moderation Services

“Conectys is an excellent partner, especially given our own rapid development and growth as a business.”

Chris, Operations Director, Internet Service provider for the Hospitality Industry

“I have found Conectys to be an excellent partner. They have some very high quality individuals and have proved on several occasions their willingness to adapt to the changing needs of the business”

Global Payments Solution Provider, Internet Service provider for the Hospitality Industry

“I’m a Conectys promoter.”

CEO, Indoor and Outdoor Sports Monitoring Instruments Company

“Excellent growth for the company and evidence of building the necessary resources to accommodate that growth.”

Judge, 2016 Stevie Awards

“I’m a Conectys promoter.”

CEO, Indoor and Outdoor Sports Monitoring Instruments Company

“Perfect team, professional approach, very satisfied”

Human Resources, Leading European Automotive company
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