Rightshoring Your CX Services: Unlock the Perfect Balance
Leverage the right blend of nearshore, and offshore talent to provide seamless multilingual support and deliver uninterrupted customer support. Our strategically located global teams ensure top-notch support 24/7, while optimising costs and enabling you to focus on your core business activities.
How the process works
Benefits of Rightshoring with Conectys
Rightshoring, a strategic approach combining the advantages of onshoring, nearshoring, and offshoring, empowers you to optimise operations by finding the perfect balance between cost and quality. You gain access to a vast pool of highly skilled, multilingual talent across various geographies, enabling you to deliver exceptional support to customers in their preferred languages and time zones while tapping into the cultural alignment and linguistic compatibility of nearby countries.
Conectys locations + Work from Home
Why Conectys
Digital-first thinking
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
Consultative partner
We regularly co-create strategies with clients and inform product/sales decisions.
Global Outsourcing Partner
14 locations, 35+ languages, WFH agents, and 24/7 availability.
Flexible
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.
Certificates and Awards
2020
Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year
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