We’re sharing some of our outcomes and Insights in the

outsourcing industry

Outcomes and Insights

Innovative global KYC solution provider improves efficiency & customer satisfaction

Read case study

Global provider of broadband and entertainment systems consolidates CX

Read case study

Global manufacturer of innovative gaming devices clears backlog & improves customer experience

Read case study

Global manufacturer of GPU & SoC units for mobile gaming redesigns CRM & improves CSAT

Read case study

World travel specialist achieves brand trust and scale through multilingual moderation

Read case study

We are glad to share our knowledge with the world!

That being said, how can we help with YOUR outsourcing needs?

Onboarding New Clients

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Growing Together

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Here are some of our blog posts and announcements

Read more about it? Blog

A Peek Behind the Curtain in Poland
In November of 2018, we began operations in a new site in Poznan, Poland. Just over six months later, our customers have felt the positive impact of this new location - and it’s thriving. [...]
How to Identify & Combat Stress in the Call Center Environment
It’s not hard to see why contact centers are a very stressful work environment - and this doesn’t just affect the agents on the front lines. It’s something that CEOs and business owners must pay [...]
Is the Customer Always Right? What to do When Caught Between Customers & Employees
We’ve all heard someone say that good customer service means “the customer is always right.” But many managers and CEOs come to learn that this mindset, while well-intentioned, is sometimes flawed. For example, what [...]
How Retail Brands can Better Connect with Consumers on a Human Level
The retail world has been continuously shaken up over the years by digital innovations and fluctuating consumer trends. But there’s one trend that seems to be here to stay. Buyers today are being said [...]
4 Overlooked Ways that Outsourcing Reduces Business Risk
Did you know that outsourcing can actually help you reduce business risk? Take a read here to find out how. As you work to grow your business, most CEOs are eager to find [...]
How Fast is Too Fast when Scaling your Business?
Here are some ways to know. High tech startups are notorious for growing fast, and often trying to scale as soon as growth seems consistent. But if you’re wondering “when to scale my business,” [...]
So you’ve Gathered Customer Feedback… Now What?
What comes next after you’ve amassed customer feedback through sources like CSAT and NPS? We break it down in today’s blog post. We’ve written many times about the importance of gathering customer feedback. [...]
Does Data & Tech Matter More than Customer Experience?
Recently, we came across a report that greatly surprised us all. In the annual Top 10 Retail Banking Trends and Predictions report (put out by the Financial Brand site) for 2019, customer experience (CX) [...]

Conectys Continues Strong Global Growth – Opens Site in Lisbon, Portugal
ROMANIA (Jan. 2019) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Lisbon, Portugal. The rapidly growing business process outsourcing (BPO) provider selected Lisbon primarily for its talent pool [...]
Conectys Celebrates 15 Years as Global BPO Leader; Reaches 1,500 Employee Count Amid Consistent Growth
ROMANIA (Jan. 2019) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has reached a milestone of 16 years in the BPO industry. Conectys has been building a strong [...]
Conectys Selected as BPO Partner for One of the Largest Startups Globally; Expands Content Moderation Expertise
Conectys today announces its engagement with one of the largest creative content technology platforms in the world. The startup needed large-scale, global video, image and comment moderation services, and chose the BPO firm based on [...]
Conectys Launches Two New European Sites – Expands Content Moderation Services
ROMANIA (Aug. 2019) — Conectys, a leader in multilingual outsourcing services, today announces its rapid growth in content moderation services. Building on its many content moderation success stories, Conectys has expanded into two new European locations, just one week apart from [...]
Conectys joins the exhibitors’ list at Gamescom 2016
BUCHAREST, ROMANIA, AUGUST 9, 2016 –Conectys, the global provider of outsourced multilingual call center and content moderation solutions, today announced that it will be present at Gamescom, Europe's biggest B2B and B2C trade fair for [...]
Conectys Earns Silver from the 2017 Stevie Awards for Sales & Customer Service
February 25, 2017 - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today shares that it has received a Silver “Stevie” award in the category of “Contact Center or Customer Service Outsourcing [...]
Conectys Announces Operations in Istanbul, Turkey
ISTANBUL, TURKEY (November 2018) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Istanbul, Turkey. The fast-growing BPO selected Turkey for the diversity of its talent pool, [...]
Conectys Launches Operations in Poznan, Poland; Seeking to Fill 100+ Positions by YE’ 2018
POZNAN, POLAND (November 2018) - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Poznan, Poland. After conducting extensive market research, the fast-growing company selected Poland for [...]

Hope you found our materials useful. Consider sharing these insights.

We’re sharing some of our outcomes and Insights in the

outsourcing industry

Outcomes and Insights

Case Studies

Innovative global KYC solution provider improves efficiency & customer satisfaction

Global provider of broadband and entertainment systems consolidates CX

Global manufacturer of innovative gaming devices clears backlog & improves customer experience

Global manufacturer of GPU & SoC units for mobile gaming redesigns CRM & improves CSAT

World travel specialist achieves brand trust and scale through multilingual moderation

The New
Outsourcing
Ecosystem

White Papers

Expanding to
Europe

Davao vs. Manila – The New Outsourcing Destination

5 Steps to Work From Home Success

The BPO Provider Selection Workbook

APAC Global Expansion Guide

Infographics

Onboarding New Clients

Growing Together

Blog

Here are some of our blog posts and announcements

Read more about it? Blog

A Peek Behind the Curtain in Poland

How to Identify & Combat Stress in the Call Center Environment

Is the Customer Always Right? What to do When Caught Between Customers & Employees

How Retail Brands can Better Connect with Consumers on a Human Level

4 Overlooked Ways that Outsourcing Reduces Business Risk

How Fast is Too Fast when Scaling your Business?

So you’ve Gathered Customer Feedback… Now What?

Does Data & Tech Matter More than Customer Experience?

Conectys Continues Strong Global Growth – Opens Site in Lisbon, Portugal

Conectys Celebrates 15 Years as Global BPO Leader; Reaches 1,500 Employee Count Amid Consistent Growth

Conectys Selected as BPO Partner for One of the Largest Startups Globally; Expands Content Moderation Expertise

Conectys Launches Two New European Sites – Expands Content Moderation Services

Conectys joins the exhibitors’ list at Gamescom 2016

Conectys Earns Silver from the 2017 Stevie Awards for Sales & Customer Service

Conectys Announces Operations in Istanbul, Turkey

Conectys Launches Operations in Poznan, Poland; Seeking to Fill 100+ Positions by YE’ 2018

We’re sharing some of our outcomes and Insights in the outsourcing industry

Outcomes and Insights

Case Studies

Innovative global KYC solution provider improves efficiency & customer satisfaction

Global provider of broadband and entertainment systems consolidates CX

Global manufacturer of innovative gaming devices clears backlog & improves customer experience

Global manufacturer of GPU & SoC units for mobile gaming redesigns CRM & improves CSAT

World travel specialist achieves brand trust and scale through multilingual moderation

The NewOutsourcingEcosystem

White Papers

Expanding toEurope

Davao vs. Manila – The New Outsourcing Destination

5 Steps to Work From Home Success

The BPO Provider Selection Workbook

APAC Global Expansion Guide

Infographics

Onboarding New Clients

Growing Together

Blog

Here are some of our blog posts and announcements

Read more about it? Blog

Let others know!

We’re sharing some of our outcomes and Insights in the

outsourcing industry

The New
Outsourcing
Ecosystem

Expanding to
Europe