Value your customers with our tailored
Customer experience services outsourcing
We service clients in over 35 languages from our locations in EMEA, APAC, and AMERICAS as well as through a robust Work from Home team.
Conectys delivers a wide range of customer experience solutions including customer service, technical support, and virtual assistant solutions.
We provide Omni-Channel customer support services through phone, email, web tickets, live chat, social media, good old fax, and the latest mobile apps. From switchboard solutions to customer and technical support, we have the outsourced call center service package to fit your requirements.
Enable customer communication
Customer Delight | Cost Optimization | Global Expansion | Seasonality Mgmt.
Tenured, customer-centric teams, 15+ years experience
Global coverage, 35+ Languages
Scalable up to 24/7
Flexible to seasonal demand
Low-cost
Award-winning mix of People, Processes & Technology
Omni-channel
Free of Charge Call Center Platform (ConectysOS)
Reduce customer effort and build stronger connections
At Conectys, we make things easier for your customers while reducing your costs.
Get access to the latest contact center technology to bridge the gap between your brand and clients. Yours, ours, or a 3rd party – we use the best technical support tools on the market, analyze their performance and offer actionable advice on how to optimize your setup.
Virtual Assistant is our hugely popular live call answering service
It is the perfect solution for companies of all sizes who want to have a professional human, live switchboard service in multiple languages
Conectys‘ Virtual Assistant is available in over 20 languages. You can choose local, toll free or premium rate numbers in over 50 countries and 4000+ cities on all five continents. Optionally, we can also activate fax functionality on your numbers, allowing you to receive directly to your email.
Packages with access to over 10 languages start as low as 89€ with one local number included.
Customer experience services outsourcing
High Quality – Certified
Clients benefit from certified and innovative outsourced technical support solutions:
ITIL Foundation Certification
ISO 9001:2015 certified processes, providing a robust Quality Management System at all stages of the partnership
COPC CX aligned, for outcome centered performance management
Award-Winning: 10x awards in the past 6 years
The right technologies
Get access to the latest customer service technology to bridge the gap between your brand and clients.
Yours, ours or a 3rd party’s – we use the best customer service tools on the market, analyze their performance and offer actionable advice on how to optimize your setup.
The secret of our flexibility lies in over 16 years of experience building and integrating our services into multiple platforms. When responsiveness and efficiency are key, we are the partner you need.
We’re here to help your business blast off!
Through Creative Ideas, Innovation & Sheer Determination
