Customer Experience Outsourcing 

Digital-first omnichannel CX outsourcing for global brands
Scale your CX-operations with Conectys as if it was done in-house

We have been providing global Customer Experience outsourcing services for more than 20 years. Our experience, infrastructure, and industry-focus together with happy clients from around the globe make us the right partner for your international expansion. Ready to take a challenge with us?

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years of experience in BPO
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passionate professionals globally
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languages coverage
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operational hubs around the world

CXM and contact center outsourcing services 

Conectys has 20+ years of experience in building global outsourcing CX-projects for clients. We cover all stages from strategizing to setting-up digital-first omnichannel contact centers in any location of the world. 

Outsourced digital CX services

Streamline your global CX-operations with digital-first + AI solutions.

CXM Analytics 

CXM Automation + AI 

Customer journey mapping 

CX-consulting/Design thinking 

L1-L3 Technical support outsourcing

Global 24/7 multilingual technical support outsourcing services in 35+ languages. Include Help Desk and Service Desk services.

Conectys locations + Work from Home

USA

POLAND

ROMANIA

PORTUGAL

conectys Turkey Location

TURKEY

EGYPT

COLOMBIA

Taipei Conectys Location

TAIPEI

PHILIPPINES 

WORK FROM HOME

Describe your need to get a tailored solution from our experts

Why Conectys

digital-first

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Certificates and Awards

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2022

Conectys wins Silver Stevie Award for Contact Center of the Year

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2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021

Conectys wins Bronze Stevie Award for Contact Center of the year

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2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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CX Services review 2024

Our comprehensive 2024 CX Services Review can help you identify the best CX solutions for your unique business needs. Download our review today to learn more. 

Let’s talk about your outsourcing case!