Customer Experience (CX) Automation
Automated customer experience solutions including, solution design/consulting, customer voyage mapping, custom chatbots, and self-service to accelerate your growth and delight your end-users.
About our customer experience automation solutions
We believe in a mix of tech and humans; tech helps scale the customer experience effort, and humans deliver for other humans who have concerns and need a high-touch approach. Our automation solutions include:
CX automation impact on clients
The advantages of CX automation services from Conectys
- A long-time leader in global CX (17 years)
- Over 100 bots developed by our dedicated team of digital experts
- Flexible and custom pricing packages
- Rapid deployment timelines for RPA and bot projects (often under 9 weeks)
- Integrations and partnerships with industry-leading providers like UiPath, Microsoft, and Google
- One-stop shop for your agent-based AND automated CX needs.
- Dedicated team focused on your projects
Timelines and how we work with cx automation
Low complexity
3 - 4 weeks
Medium complexity
6 - 7 weeks
High complexity
9 - 11 weeks
We’ll work with you to determine the specific complexity of your project and organizational needs, then adjust the timelines accordingly.
*including design, build, test, and go-live.
Conectys awards for CX and Trust & Safety
2020
Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year
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