Customer Experience (CX) Automation
Automated customer experience solutions including, solution design/consulting, customer voyage mapping, custom chatbots, and self-service to accelerate your growth and delight your end-users.
About our customer experience automation solutions
We believe in a mix of tech and humans; tech helps scale the customer experience effort, and humans deliver for other humans who have concerns and need a high-touch approach. Our automation solutions include:
CX automation impact on clients
The advantages of CX automation services from Conectys
Timelines and how we work with cx automation
Low complexity
3 - 4 weeks
Medium complexity
6 - 7 weeks
High complexity
9 - 11 weeks
We’ll work with you to determine the specific complexity of your project and organizational needs, then adjust the timelines accordingly.
*including design, build, test, and go-live.
2020
Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year
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