Trust & Safety Consulting Services

Conectys offers full-stack T&S services, including consulting and strategy services. We can work with you on how to approach different regulatory environments, build the moderator teams, select/ develop the right technology, and instill best-practice in performance management into your operation. Our expertise becomes your strategy.

Why and when do you need T&S Consulting Service?

Does your trust and safety team lack the appropriate efficiency?

Or maybe you need to plan your future growth?

Sometimes you may be drowning in the regulatory environments around content moderation and users’ privacy.
We clearly understand the problems behind those questions and challenges as the experts in the trust and safety industry. Conectys as a strategic partner can develop a more effective model of Trust and Safety operations via a consultative approach. We recommend consultation sessions at any stage of your T&S development, regardless of your size and structure.

Trust and Safety Consultancy Outcome by Conectys

After strategic trust and safety sessions with Conectys you will get:

Clear understanding of the regulatory environment for the region you are working in.
T&S road map: personnel and workflows development plan.
Action plan for bringing your T&S to the next level or tailoring to the local standards.

You can always outsource your Trust and Safety processes to Conectys, if you need to scale rapidly and globally.

Why Conectys

Major Contender in the Trust & Safety outsourcing space by Everest

We are part of the top-15 recognised vendors globally

10+ years of experience in these operations

We provide Trust and Safety to some of the largest media and technology companies

Conectys awards for CX and Trust & Safety

2022

Conectys wins Silver Stevie Award for Contact Center of the Year

2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

2021

Conectys wins Bronze Stevie Award for Contact Center of the year

2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year