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CXM & Contact Center Outsourcing 

Conectys is an industry-centric, digitally-first, right-size CXM provider for companies seeking a strategic outsourcing partnership for international expansion 

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How the process works

1

Strategy 

Integration

We blend our expertise with your teams to refine strategies for smoother operations.

2

Service Excellence
Execution

Our agents boost customer interactions with timely resources and communication.

3

Performance and
Improvement Monitoring

Continuous reviews identify improvements for better customer satisfaction.

4

Enhancing Customer
Engagement

We nurture customer relationships to enhance loyalty and increase value.

Culture-centric CX for global brands

Customer Journey
Mapping

Personalisation
& Segmentation

Multi-channel
Management

Voice of the Customer
(VoC) Programs

Customer Data 

Analysis & Insights

Loyality Program
Management

CRM Strategy 

& Implementation

Content Marketing 

& Management

Omnichannel
Integration 

& Optimisation

Locations

Our global presence, with locations in key economic regions, underscores Conectys’ commitment to providing localized expertise with a global perspective. 

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Poland

link to Colombia

Colombia

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Portugal

link to Romania

Romania

link to Taipei

Taipei

link to Philippines

Philippines

link to Turkey

Turkey

link to Greece

Greece

link to Malaysia

Malaysia

link to Egypt

Egypt

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USA

35+ languages coverage

POLISH

GERMAN

PORTUGUESE

ENGLISH

FRENCH

DUTCH

SWEDISH

ITALIAN

SPANISH

HUNGARIAN

CZECH

NORWEGIAN

POLISH

GERMAN

PORTUGUESE

ENGLISH

FRENCH

DUTCH

SWEDISH

ITALIAN

SPANISH

HUNGARIAN

CZECH

NORWEGIAN

…and many more!

…and many more!

Connect with our experts

Describe your need to get a tailored solution from our team 

Describe your need to get a
tailored solution from our team 

Let’s talk!
Submit RFP

Certificates and awards

We’re proud to be recognized as a leader among Customer Experience (CX), and Trust & Safety providers. 

Awards

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Certificates

  • ISO 22301

  • ISO 27001

  • ISO 9001

  • ISO 2015

  • PCI DSS

  • GDPR Compliance

Digital CX

Automation & AI-powered digital solutions for CX enhancement globally.

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L1-L3 Technical Support

24/7 digital-first multilingual L1-L3 help desk & service desk services in 35+ languages.

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Learn from our expertise, where simple, powerful insights help your brand achieve its full potential.

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link to white paper

link to white paper

CX Services review 2025

The AI-driven transformation of CX is already here, bringing increased efficiency, optimised consumer engagement, and more personalised interactions….

Read

Let’s connect!

Let’s talk about your
outsourcing case! 

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