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Home / Customer Support
  • cx for software

Customer experience analytics 101: How to have a 360 view of a brand’s CX?

Conectys2023-09-04T16:17:43+03:00September 4th, 2023|Categories: Posts|Tags: Customer Support|

Contents(click to jump to) What is customer experience analytics? Definition and explanation Analytics for customer experience: [...]

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  • cx for software

Customer Journey Mapping Guide: Creating Impactful Experiences

Conectys2023-07-31T14:52:10+03:00July 27th, 2023|Categories: Posts|Tags: Customer Support|

Customer Journey Mapping (CJM) is a fundamental component of the Customer Experience Management (CXM) framework, vital for planning [...]

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  • cx for software

Building a CX Powerhouse for the Software Industry Leadership

Conectys2023-06-20T15:59:55+03:00June 19th, 2023|Categories: Posts|Tags: Customer Support|