3000 total employees globally
As we celebrate our 16th anniversary as a company, we’re proud to announce that we’ve exceeded 3,000 total employees globally as of October 2020 — beating our growth goals by 50%!
We’ve always put digital thinking, staffing, workforce optimization, and training at the core of what we do for our customer experience (CX) and content moderation clients. Where others may give little attention to the people side of the business, we spend the majority of our time there — and the benefits come back to clients in myriad ways, including having legitimate brand ambassadors and strategic co-creators in their call center and support environments.
The broader staffing plan involves a goal of 5,000 global employees by 2025, as well as 1000 artificial intelligence (AI) “FTEs” to complement the human workforce. We believe the intersection of human and tech touchpoints is exactly what our clients need in their competitive, disruptive business environments.
We’re proud to say that we’ve continued to thrive and grow in a challenging year for many global businesses. We’ve showcased our talent, our flexibility in meeting client needs, and behaviors that have underscored Conectys since our founding. As we consistently rededicate ourselves to meeting client needs for the next five years and beyond, we look forward to the continued growth of the business and the people within it.
Here’s to the next 3,000!
Conectys Romania recognised with new ISO 9001:2015 certification, ensuring outstanding quality and client delight
We are thrilled to announce that Conectys Romania has achieved the prestigious and globally recognised ISO 9001:2015 Quality Management System (QMS) Certification. This significant accomplishment reaffirms the company's commitment to exceptional quality and client [...]
Conectys recognised as major contender in 2023 Peak Matrix for T&S
Everest Group Recognises Conectys as Major Contender in its 2023 PEAK® Matrix for Trust and Safety Outsourcing Solutions We proudly announce that Conectys has been recognised as a Major Contender in the Everest Group’s [...]
Global Smartphone Manufacturer Selects Conectys’ Outsourced Customer Experience Services to Scale in Europe
We are thrilled to announce that a leading global innovator in smartphones and smart devices has chosen Conectys as its Contact Center provider for the European region. The project, launched in January 2023, includes [...]
Conectys’ 2022 accomplishments and goals for 2023
Conectys sums up 2022 accomplishments and shares plans for 2023 Political and economic uncertainty, inflationary pressures, and talent scarcity made 2022 a truly challenging time for businesses worldwide. Despite the bumpy ride, the Conectys [...]