Rightshoring Customer
Support Outsourcing

Rightshore your CX services with Conectys. As a customer-centric, AI-driven CX provider, we create tailored solutions that perfectly balance cost efficiency, quality, and scale successfully in the right markets.

Let’s talk!

How the process works

Consultation

Discuss your unique CX needs and goals with our experts.

Tailored Solution

We design the optimal rightshoring mix for your business.

Seamless Execution

Our team implements your customised solution and provides ongoing support.

Perfect maintenance

We continuously monitor, analyse, and refine your rightshoring strategy according to agreed SLAs.

Benefit of Rightshoring with Conectys

Rightshoring, a strategic approach combining the advantages of onshoring, nearshoring, and offshoring, empowers you to optimise operations by finding the perfect balance between cost and quality. You gain access to a vast pool of highly skilled, multilingual talent across various geographies, enabling you to deliver exceptional support to customers in their preferred languages and time zones while tapping into the cultural alignment and linguistic compatibility of nearby countries.

Optimal Balance of Cost
and Quality

Access to Global Talent
Pools

Improved Cultural
Alignment

Increased Operational
Flexibility

24/7 Support
Coverage

Risk
Mitigation

Enhanced Business
Continuity

Streamlined
Processes

Locations

Our global presence, with locations in key economic regions, underscores Conectys’ commitment to providing localized expertise with a global perspective.

Poland

Colombia

Portugal

Romania

Taipei

Philippines

Turkey

Greece

Malaysia

Egypt

USA

35+ languages coverage

POLISH

GERMAN

PORTUGUESE

ENGLISH

FRENCH

DUTCH

SWEDISH

ITALIAN

SPANISH

HUNGARIAN

CZECH

NORWEGIAN