Social media can be both a beautiful connector for the world — and a deeply problematic place of dark content and unchecked facts. Social Media Content Moderation is now at the forefront of everyone’s mind, especially the platform growth companies. What now?
The Problem You Need Solved
You need to moderate social media content while keeping these factors in mind:
How we approach social media content moderation
We work with the largest social media brands in the world. For one of those clients, we scaled their content moderation agent headcount from 858 to over 2,000 in 2020. We work in multiple languages and time zones for all our platform clients and can scale seasonally and help you enter new markets quickly.
Service-wise, here’s what you get with our social media content moderation approach:
Overall, provide legal and compliance assurance, moderator well-being, and engaged users.
Social media content moderation applies to social media platforms and community-driven companies, although other types of moderation apply more broadly across various industries.
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
We regularly co-create strategies with clients and inform product/sales decisions.
Global Outsourcing Partner
13 locations, 35+ languages, WFH agents, and 24/7 availability.
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.
Perfect team, professional approach, very satisfied
Human Resource Executive, Automotive Manufacturing
Conectys is an excellent partner, especially given our own rapid development and growth as a business
Director of Operations, Internet Service Provider
Excellent growth for the company and evidence of building the necessary resources to accommodate that growth
Judge, Stevie Awards
Our clients customer experience improved considerably. Highly recommend
CEO, Sports Monitoring Instruments
An excellent part