Multi-channel, 24/7/365 in over 35 languages

Low-Cost, ISO 9001 Certified & PCI Compliant Contact Center

At Conectys, we offer award-winning contact center outsourcing services in more than 35 languages and on a 24/7 schedule.

Our smart offshore and nearshore contact centers are based in Europe (2 x Romania, 1 x Belgium) and APAC (1 x The Philippines, 1 x Taipei). Carefully vetted, tenured agents are also available remotely (Work from Home), for maximum flexibility and cost efficiency. Trusted by mid-size and Fortune 500 companies, Conectys’ contact center solutions cater to a wide range of industries, including e-commerce, retail and consumer products, telecommunication, gaming and entertainment, network and internet services, and travel and hospitality.

By joining us, you partner up with one of the leading contact center outsourcing companies in the industry and gain access to award-winning inbound and outbound outsourcing solutions, distinguished with a Gold Stevie® Award in 2016, and a total of 10 awards won in the last 3 years.

We speak English, German, French, Spanish, Italian, Russian, Polish, Slovak, Czech, Bulgarian, Hungarian, Greek, Turkish, Portuguese, Arabic, Romanian, Dutch, Flemish, Swedish, Norwegian, Finnish, Danish, Chinese, Japanese and over 11 other languages.

multilingual contact center outsourcing

Multilingual Contact Center Outsourcing

As a contact center vendor, we handle much more than just incoming calls. At Conectys, we offer support to your customers through the channels most relevant to them:

  • Voice (phone or call back requests)

  • Email

  • Web tickets

  • Live chat

  • Co-browsing

  • SMS, fax, regular mail

  • Social media

Conectys’ contact center services are PCI DSS compliant and ISO 9001:2008 certified.

Your outsourced contact center team, meets all the key attributes for success at an exceptional value for money:

  • Customer centric

  • Multilingual, 35+ Languages

  • Scalable up to 24/7