Global BPO Outsourcing to
Philippines

We offer English, Japanese, and Chinese support, as well as workforce management (WFM) and other processes, in our Philippines-based centers.

Core benefits

Access to talents

The Philippines stands as an optimal BPO destination, witnessing an annual output of over 680,000 university graduates. The workforce, comprising more than 41 million highly trained professionals, forms a diverse talent pool, ensuring the fulfillment of business needs with a robust and expansive skill set.

Infrastructure

Philippine call centers have elevated service quality, focusing on customer experience, delivery, and technology. This evolution has attracted global companies, leading to an increased establishment of BPO operations, surpassing even India.

Language coverage

With English being an official language in the Philippines and widely used in daily conversations, the BPO industry in the country boasts a workforce proficient in English, with accents closely resembling those in the United States. This linguistic advantage, coupled with the Philippines’ renowned neutral accent, enhances global client communication, making it exceptionally smooth and effective.

Industry focus

The BPO industry is a vital contributor to our country’s economic landscape, constituting over 10% of the gross domestic product (GDP). With unwavering backing from the national government, the industry benefits from a range of support measures. The government has implemented both tax and non-tax incentives for local and foreign businesses, including tax holidays and exemptions.