Call Center Outsourcing Services Philippines

Scale effectively & reduce costs with our 24/7, omnichannel, and accent-free customer service and technical support

OUTSOURCING IN THE Philippines

One of the vital aspects of outsourcing is finding opportunities to expand, save and increase customer loyalty. The outsourcing sector in the Philippines has been burning up location rankings thanks to the country’s industry-oriented national policy and investment programs.

Advantages include:

  • Unparalleled 24/7, accent-free call center services

  • Customer-centric approach

  • Up to 60% cost reduction compared to onshore service delivery

  • Highly scalable for seasonal impact as well as hyper growth

  • Top-tier Business Continuity Technology (real-time failover)

  • Omni-channel outsourced call-center support (voice, email, web, chat, social, SMS)

  • Over 900 seats in Davao and Iloilo, cities with incredible business potential and infrastructure

  • Access to ConectysOS® the Automation Finalist of the Year CRM Free of Charge

  • PCI DSS and ISO 9001:2015 compliant