Outsourced Customer Experience Service in Romania
Outsourced call center services in Romania
The European country that will make a difference to your outsourcing plans. An East European outsourcing location is hot on the radar of value-driven and customer-oriented businesses. Romania has been steadily climbing in rankings and is currently one of the Top 10 BPO and KPO locations in Europe according to the Tholons Top 100 Outsourcing Destinations 2015.
24/7 Cost Competitive Outsourcing Solutions in over 35 Languages
Conectys has chosen Romania to offer you a unique mix of outsourced services based on local multilingual and multicultural talent, global processes, and proprietary Business Process as a Service technology. If you are looking for an outsourcing company in Eastern Europe to help accelerate your European and global expansion, look no further.
With over 17 years of experience in call center outsourcing services, Conectys is the perfect match for you.
Conectys is a one-stop shop:
24/7, accent-free call centre support in over 35 languages
high scalability and cost-competitive infrastructure from 5 global locations
multichannel call centre solutions
consumer insights through real-time tracking of Customer Satisfaction and Net Promoter Score
tenured consultants who work with you to analyse and improve processes
a culture of collaborative, outcome focused partnerships
up to 60% cost reduction compared to onshore service delivery
award-winning European call centre solutions
Outsource your customer experience services for:
Lower cost – It registers a lower cost of living and labour than Western Europe.
Talent pool – It supplies businesses with over 300,000 highly skilled, graduates every year, 3 times more than neighbouring outsourcing destinations.
Multilingual: It offers a rich pool of bilingual / trilingual speakers.
Business continuity: It enjoys a temperate climate, without the threat of major natural disasters.
Technology: It’s among Top 5 European countries in telecommunication and internet infrastructure.
Proximity : It’s less than 3 hours away by plane from all major European hubs.
FEATURED CLIENTS
As far as industry experts are concerned but nothing makes us happier than earning the praise and respect of our clients.
Why Conectys?
Digital-first thinking
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
Consultative partner
We regularly co-create strategies with clients and inform product/sales decisions.
Global Outsourcing Partner
10+ locations, 35+ languages, WFH agents, and 24/7.
Flexible
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.
We’re able to integrate with:
Some of our Certifications
and Compliances
Perfect team, professional approach, very satisfied
Human Resource Executive, Automotive Manufacturing
Conectys is an excellent partner, especially given our own rapid development and growth as a business
Director of Operations, Internet Service Provider
Excellent growth for the company and evidence of building the necessary resources to accommodate that growth
Judge, Stevie Awards
Our clients customer experience improved considerably. Highly recommend
CEO, Sports Monitoring Instruments
An excellent partner. Conectys some very high-quality individuals and have proven, on several occasions, their willingness to adapt to the changing needs of our business
Project Manager, Global Payments Solution Provider
I’m a Conectys promoter.
CEO, Luxury Automotive Manufacturing
Talk to one of our sales representatives!
To find out more information about Conectys, or if you want to discuss your project in more detail, simply fill in the form below.
Alternatively, you can contact us via email.
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