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Blog2020-07-01T21:56:00+03:00

Welcome to our Blog .Hope you enjoy the read

Outsourced CX and UGC Moderation insights

Conectys Global BPO – Outsourcing made easy

Why BPO Partners Are Essential To Your Success With New Tech

January 26th, 2020|

We’re in an ongoing era of exponential digital transformation, and business leaders are racing to stay ahead. But in an effort to do so, many companies adopt expensive and complicated software systems. Then they begin implementing new technology and realize they [...]

Is my Fast Growth Company Ready for Outsourcing – and is it a Good Fit for us?

January 21st, 2020|

Many companies first become interested in the advantages of outsourcing when they reach some sort of tipping point. This usually happens as a result of one of two things: 1) Volume has exceeded resources, or 2) Advanced expertise has become a [...]

Prepare for the Shift to Self Service Customer Service in 3 Easy Steps

January 19th, 2020|

Customer experience has become the be-all, end-all in business; a clear indicator of customer retention and a clear predictor of business success. But, it’s complicated. Of course, this experience is heavily impacted by the customer journey and the way in which [...]

Why Your Business Needs a Moderation Partner

January 18th, 2020|

In recent years, user-generated content (UGC) has become a force of nature. Whether you believe your business engages in a formal content marketing program, or not, odds are good that you have UGC in some format or another. For example, you [...]

Do you Have an Internal Dream Team Setting you up for BPO Success?

January 16th, 2020|

Your company is always looking to achieve business outcomes and grow. This is usually why BPO partners are brought in, to help streamline your processes, support your vision, and enable you to focus on your strengths. But do you have the [...]

Here’s What’s On The Horizon for Outsourcing Through 2020 – And Beyond

January 11th, 2020|

Whether you’re a big believer in strategic outsourcing, or are just considering it for the first time, you probably have your eye on the BPO industry. What does the future of outsourcing look like? Are there any outsourcing trends of which [...]

A Peek Behind the Curtain in Poland

December 20th, 2019|

In November of 2018, we began operations in a new site in Poznan, Poland. Just over six months later, our customers have felt the positive impact of this new location - and it’s thriving. We’ve found that outsourcing in Poland is [...]

Hit a Business Plateau? One of these 3 Actions is the Answer

December 8th, 2019|

There are a lot of different ways of defining a business plateau. Some business experts tell us that companies tend to plateau at the “one”s and “three”s of business ($10 million, $30 million, $100 million - and so on). But others [...]

Tips for Consistent Messaging Across Multiple Channels

December 2nd, 2019|

With the many different channels used by businesses today, it can be challenging to achieve consistency across your messaging. But if you want to improve customer service, consistent omnichannel messaging goes a long way. First, consistency is valued in all relationships. [...]

“I have found Conectys to be an excellent partner. They have some very high quality individuals and have proved on several occasions their willingness to adapt to the changing needs of the business”

Global Payments Solution Provider, Global Payments Solution Provider

“Conectys has helped us improve efficiency by more than 30% year on year for 4 consecutive years and continue to find new ways to go further.”

Head of Operations, Legal Entity Data Management Industry, Head of Operations, Legal Entity Data Management Industry

“Outstanding partnership so far! VERY responsive and flexible.”

Global Consumer Products and Services Company, Global Payments Solution Provider
Outsourced CX and UGC Moderation insights

Outsourced CX and UGC Moderation insights

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