Blog
Welcome to our company blog, dedicated to exploring the world of Customer Experience and Trust and Safety issues and insights.
3 Trends that Will Improve BPO Relationships this Year
BPOs are no different when it comes to planning and optimizing their outsourcing solutions to better suit client needs and end-customer expectations. How to improve quality in BPO? As we began 2016, businesses are in the last stages of setting up their annual strategies, fine-tuning with a mind to improve their service offering and customer-facing operations. The tight race for ground-breaking projects and skilled resources will see the following [...]
Celebrating the Holidays at the Helping Hands Charity Fair
At Conectys, we care about traditions and we also care about people. Nurturing the younger generations carries a special meaning to us as we constantly invest in our young teams and their future. That’s why this winter we came together to give a helping hand to the St. Archdeacon Stephen Association in Bucharest, Romania. The association takes care of children with ages between 6 and 15, and guides their steps with [...]