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Outsourced CX and UGC Moderation insights

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The 3 Areas Expected to See Even More Outsourcing in 2018

Outsourcing continued to grow in 2017, and is expected to do the same in 2018. And while nearly any type of business within any industry can benefit from offloading some of their services to a qualified BPO partner, [...]

January 28th, 2018|Comments Off on The 3 Areas Expected to See Even More Outsourcing in 2018

Bringing education to the next level

The team at Conectys are pleased to announce a new partnership, with one of the UK’s largest specialists in technology-assisted learning. The collaboration targets end-user support for a language development multiplatform app that will offer a rich and [...]

May 18th, 2017|1 Comment

Complexity in the US spells success in the Philippines

The US medical diagnosis coding system is changing. That, in itself, might not be much news to the rest of the world. But for the outsourcing industry in the Philippines, it is a sign that business will soon [...]

October 16th, 2016|Comments Off on Complexity in the US spells success in the Philippines

Automation beyond the Hype

We launched ConectysOS 2.0, a major redesign of our proprietary, private cloud-hosted Customer Engagement and Analytics automation platform, and have implemented it with all of Conectys' global clients. There are several key takeaways from this journey and we [...]

June 23rd, 2016|Comments Off on Automation beyond the Hype

Taipei – The Outsourcing Gateway to China

This January has been auspicious for our company and, consequently, for our clients and teams. We would like to take the chance to extend a warm welcome to our newest centre in Taipei. Like many other BPOs, we are [...]

January 22nd, 2016|Comments Off on Taipei – The Outsourcing Gateway to China

3 Trends that Will Improve BPO Relationships this Year

BPOs are no different when it comes to planning and optimizing their outsourcing solutions to better suit client needs and end-customer expectations. How to improve quality in BPO? As we began 2016, businesses are in the last stages [...]

January 8th, 2016|Tags: |Comments Off on 3 Trends that Will Improve BPO Relationships this Year

Celebrating the Holidays at the Helping Hands Charity Fair

At Conectys, we care about traditions and we also care about people. Nurturing the younger generations carries a special meaning to us as we constantly invest in our young teams and their future. That’s why this winter we [...]

December 11th, 2015|Comments Off on Celebrating the Holidays at the Helping Hands Charity Fair
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