Outsourcing BPO: Customer Experience, UGC, UX - Conectys
Blog2021-09-14T10:13:11+03:00

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Outsourced CX and UGC Moderation insights

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Is there a disconnect around customer experience?

“The mystery” of customer experience Good post on customer experience mystery at Customer Think recently, citing some of these statistics: According to Bain, 80% of CEOs believe they deliver superior customer experience while  8% of their customers agree. PatientPop shares [...]

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