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Blog2020-11-03T09:36:49+02:00

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Conectys Outsosurcing Insights

Outsourced CX and UGC Moderation insights

Conectys Global BPO Solutions – Outsourcing made easy

The mutating outsourcing contract

September 4th, 2020|

Outsourcing buyers are looking to gain access to some of the advantages of outsourcing in a more accentuated and formalized format: through the contract. Let's talk solutions! Some of the trends we are [...]

Why do RPA projects fail?

August 28th, 2020|

Last week, we wrote about the best processes to consider for Robotic Process Automation (RPA) projects. We are currently working on RPA projects internally; the rollout to clients will come down the road, so while we have internal knowledge, we’re presenting [...]

What are some good processes to start with RPA?

August 24th, 2020|

There can, unfortunately, be a belief among executives that automation is a “silver bullet” that can solve numerous problems around process and cost containment. There’s some evidence that some jobs lost to COVID are going to RPA or Robotic Process Automation. [...]

B2B outsourcing and partnerships in “The New Normal”

August 10th, 2020|

Every couple of months, our CEO Arnold writes an email to potential business prospects, i.e. companies across our core industries who have expressed interest in our customer experience solutions and moderation services. In the past few months, since about mid-May, he’s written two messages about how [...]

Outsourced CX and UGC Moderation insights

Outsourced CX and UGC Moderation insights

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