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Blog2020-03-25T12:42:30+02:00

Welcome to our Blog .Hope you enjoy the read

Outsourced CX and UGC Moderation insights

Conectys Global BPO – Outsourcing made easy

The Healthcare Company’s Guide to Combatting Seasonality Challenges

February 26th, 2018|

Through working with an array of clients across a spectrum of industries, we know all too well that every type of business deals with some seasonality in their sales. But few have as tough of an obstacle to [...]

CSAT and NPS: We’ve Used these Tools to Drive Customer Loyalty, and Can Do the Same For You

February 19th, 2018|

No matter what type of business you’re in, there’s no doubt that measuring your customers’ satisfaction is a key to improving and keeping those customers. But it can be hard to know where to start with data collection and analysis, so [...]

Consistency between your Brick and Mortar Store and E-Commerce Channels

February 12th, 2018|

If you’re the CEO of a quickly scaling company in the Asia-Pacific (APAC) region, you probably know quite a few secrets to business success. But if you’ve reached a point where it makes sense to set your sights on other countries, [...]

Resolving Customer Complaints without Excessive Exposure

February 5th, 2018|

Luxurious hotels. Sunny, lush grounds. Five-star restaurants with highly acclaimed chefs. So often, this is what comes to mind when someone thinks of the hospitality industry. And a lot of the time, these idyllic scenes are part of any tourism-related business [...]

The Surprising Impact of Agility on Your Customer Service

January 28th, 2018|

When you think “great customer service,” you probably don’t immediately think of the word “agility.” It might seem like friendly agents and the ability to quickly resolve problems would be the top criteria instead. But if you’re looking for methods to [...]

The 3 Areas Expected to See Even More Outsourcing in 2018

January 28th, 2018|

Outsourcing continued to grow in 2017, and is expected to do the same in 2018. And while nearly any type of business within any industry can benefit from offloading some of their services to a qualified BPO partner, there are a [...]

“I have found Conectys to be an excellent partner. They have some very high quality individuals and have proved on several occasions their willingness to adapt to the changing needs of the business”

Global Payments Solution Provider, Global Payments Solution Provider

“Conectys has helped us improve efficiency by more than 30% year on year for 4 consecutive years and continue to find new ways to go further.”

Head of Operations, Legal Entity Data Management Industry, Head of Operations, Legal Entity Data Management Industry

“Outstanding partnership so far! VERY responsive and flexible.”

Global Consumer Products and Services Company, Global Payments Solution Provider
Outsourced CX and UGC Moderation insights

Outsourced CX and UGC Moderation insights

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