Outsourcing BPO: Customer Experience, UGC, UX - Conectys
Blog2021-07-28T23:07:14+03:00

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Outsourced CX and UGC Moderation insights

 Outsourcing made easy

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CSAT and NPS: We’ve Used these Tools to Drive Customer Loyalty, and Can Do the Same For You

February 19th, 2018|Tags: , , , , |

No matter what type of business you’re in, there’s no doubt that measuring your customers’ satisfaction is a key to improving and keeping those customers. But it can be hard to know where to start with data collection [...]

Resolving Customer Complaints without Excessive Exposure

February 5th, 2018|Tags: , , , , , , |

Luxurious hotels. Sunny, lush grounds. Five-star restaurants with highly acclaimed chefs. So often, this is what comes to mind when someone thinks of the hospitality industry. And a lot of the time, these idyllic scenes are part of [...]

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