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Outsourced CX and UGC Moderation insights

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Put the Human Back in Customer Service

In any business, regardless of industry, customer satisfaction is crucial to success. Without happy customers, repeat revenue becomes all but impossible, and without sales, an entire company can quickly crumble. There are many factors that fall under the [...]

July 15th, 2018|

Who Wins When Games Get Mentioned on Social Media

In its latest U.S. Gaming Trends report, Adobe highlights the enormous potential of the industry. The Adobe Digital Index (ADI) analyzed gaming visits, revenue, and social media stats for major game titles in 2015, with some surprising results. With gaming visits [...]

July 13th, 2018|
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