fbpx
Blog2020-08-03T18:08:12+03:00

Welcome to our Blog .Hope you enjoy the read

Outsourced CX and UGC Moderation insights

Conectys Global BPO – Outsourcing made easy

Pizza with the CEO? Why this Matters to Employee Job Satisfaction and our Internal Strategy

April 9th, 2018|

Think about all the frustrations that can come with hiring, managing and retaining a group of people (your team members). If frustrations aren’t bad enough, high turnover and inadequate handling of your staff can cost your business in a big way. [...]

Do you Need AI Products? Here’s How Humans are Supporting Tech-Driven Processes, and Not the Other Way Around

April 2nd, 2018|

Artificial intelligence (A.I.). Natural language processing (NLP). Machine Learning. Chatbots. You can’t read the news without hearing about a new application for these tech tools, and none of us can escape the reality that automation and machines have a definite, large [...]

Give Us Your Partnership, We’ll Give You Brand Ambassadors

March 26th, 2018|

Does the following scenario sound familiar? You’ve grown your business with all your heart, energy and resources. You’ve handpicked your team, and intentionally established a company culture you’re proud of. But now you’re growing rapidly, and can’t handle the demand with [...]

Why Choosing a BPO Partner Based on Cost Reduction will Steer you Wrong

March 18th, 2018|

If you’re new to the world of outsourcing, you might be at square one, wondering: “what is BPO?” Or if you’ve dabbled with an outsourcing engagement in the past, you might think choosing a business processes outsourcing (BPO) partner is fairly [...]

As we’ve Expanded around the Globe, Here’s how we’ve Retained our Strong Organizational Culture

March 12th, 2018|

If you’ve been keeping up with all we’ve been doing at Conectys, you’ve probably heard about how we’ve helped our clients grow notably - and how we have too. We’re all thrilled about this success, but like many of our clients, [...]

The Operations Manager’s Guide to a Successful BPO Relationship

March 5th, 2018|

When you’re in the role of a Operations Manager, it can feel like you have responsibilities coming out of your ears. So when the time comes to begin outsourcing some of your business processes to a business process outsourcing (BPO) partner [...]

The Healthcare Company’s Guide to Combatting Seasonality Challenges

February 26th, 2018|

Through working with an array of clients across a spectrum of industries, we know all too well that every type of business deals with some seasonality in their sales. But few have as tough of an obstacle to [...]

CSAT and NPS: We’ve Used these Tools to Drive Customer Loyalty, and Can Do the Same For You

February 19th, 2018|

No matter what type of business you’re in, there’s no doubt that measuring your customers’ satisfaction is a key to improving and keeping those customers. But it can be hard to know where to start with data collection and analysis, so [...]

Consistency between your Brick and Mortar Store and E-Commerce Channels

February 12th, 2018|

If you’re the CEO of a quickly scaling company in the Asia-Pacific (APAC) region, you probably know quite a few secrets to business success. But if you’ve reached a point where it makes sense to set your sights on other countries, [...]

“I have found Conectys to be an excellent partner. They have some very high quality individuals and have proved on several occasions their willingness to adapt to the changing needs of the business”

Global Payments Solution Provider, Global Payments Solution Provider

“Conectys has helped us improve efficiency by more than 30% year on year for 4 consecutive years and continue to find new ways to go further.”

Head of Operations, Legal Entity Data Management Industry, Head of Operations, Legal Entity Data Management Industry

“Outstanding partnership so far! VERY responsive and flexible.”

Global Consumer Products and Services Company, Global Payments Solution Provider
conectys midd logo services black

Outsourced CX and UGC Moderation insights

Visit our announcements page?

Take me there
conectys word play