Blog2023-05-09T13:23:33+03:00

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Welcome to our company blog, dedicated to exploring the world of Customer Experience and Trust & Safety issues and insights.

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Davao City, the New Outsourcing Destination

For the past few years, the Philippines has been climbing up through the ranks of top global outsourcing locations. So far, Manila has been the main destination for foreign companies, but that is changing quickly. A new business [...]

February 13th, 2020|

The Best Way to Outsource

One question new outsourcing clients often ask is “What is the best way to do this?” While there is no one-size-fits-all solution, the pathway to their ultimate business goal follows the same six steps. As the outsourcing specialist, [...]

February 12th, 2020|

Expand to Europe in 5 Easy Steps

When looking at Europe as a new market, you must consider the path you need to take to ensure your new customers enjoy their experience with your brand just as much as your existing fans. Here are the [...]

February 12th, 2020|

The 7 Greatest Benefits of Outsourcing

What are the main benefits of outsourcing for companies However, the fact remains that this type of business collaboration brings a wealth of benefits for companies regardless of industry. Here are the 7 main benefits of outsourcing your [...]

February 12th, 2020|

Is Your Customer a Promoter or a Detractor?

Many businesses neglect one aspect of marketing that’s integral to their development and growth which is gathering customer feedback. Customer feedback is essential in helping businesses understand what their customers are looking for, what they like, and dislike. Social media [...]

February 7th, 2020|Tags: |

How Do Your Employees Work Best?

How to help employees succeed? It’s expected that people are varied in their skills and ability to interpret, learn, and process information. For people in the workforce it’s no different, and can be challenging when you factor in [...]

February 7th, 2020|Tags: |

Why Happy Employees Make Better Employees

Why is employee happiness important? In one study, economists at the University of Warwick reported that happy employees are as much as 12% more productive than their counterparts, while unhappy employees are as much as 10% less productive. So why [...]

February 7th, 2020|Tags: |

Company news

Over the years of being amongst the top providers of outsourced customer service and content moderation solutions, we have gathered many stories and insights.

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