Conectys Services
Customer Experience
Digitally-driven customer experience management for companies aiming for international expansion.
Content Moderation
Digitally-driven customer experience management for companies aiming for international expansion.
Data Annotation
Digitally-driven customer experience management for companies aiming for international expansion.
Related services
Proactive churn mitigation to enhance loyalty and drive
growth.
Pain points identification, CX enhancement, driving revenue growth.
Advanced insights for customer engagement and global performance.
Strategy expertise, delivering
seamless experiences,
optimising processes.
Insights
Conectys is an industry-centric CXM outsourcing provider for global companies. We offer automation & digital solutions to enhance efficiency of your CX
AI Contact Centre Solutions: How 24/7 Support Works and Boosts…
AI Contact Centre Solutions: How…
AI Contact Centre Solutions: How 24/7 Support Works and Boosts CX
What Are AI Contact Centre Solutions? AI contact centre solutions are intelligent systems that give customer support a whole new edge. In this environment, technology shines and flourishes, advancing processes…
Offshoring vs Nearshoring, Onshoring & Right Sourcing Explained
Offshoring vs Nearshoring, Onshoring &…
Offshoring vs Nearshoring, Onshoring & Right Sourcing Explained
Why Location Matters in Outsourcing Successful outsourcing starts with one critical choice: the right model. It’s not just about moving tasks elsewhere. The location of your partner shapes everything: security,…
Financial Services Outsourcing: The Complete Guide to CX, KYC/AML &…
Financial Services Outsourcing: The Complete…
Financial Services Outsourcing: The Complete Guide to CX, KYC/AML & Back-Office Efficiency
Understanding Financial Services Outsourcing The financial sector is evolving at breakneck speed. Digital banking innovations, fintech disruptors, and escalating regulatory demands have redefined the rules of engagement. Modern BFSI players…
Social Media Content Moderation Challenges: Balancing Humour, Safety, and Engagement
Social Media Content Moderation Challenges:…
Social Media Content Moderation Challenges: Balancing Humour, Safety, and Engagement
Why Social Media Content Moderation Matters Strong social media content moderation is essential to protect individuals, brands, and communities from the harm caused by unchecked, potentially inappropriate user-generated content. UGC…
Navigating AI BPO: How Automation Is Transforming Outsourcing Services
Navigating AI BPO: How Automation…
Navigating AI BPO: How Automation Is Transforming Outsourcing Services
What Is AI BPO Automation? Simply put, AI BPO automation refers to outsourcing initiatives that integrate advanced technologies into traditional processes. Think of it as classic outsourcing, but smarter, combining…
How Impact Sourcing Is Shaping the Future of Sustainable BPO…
How Impact Sourcing Is Shaping…
How Impact Sourcing Is Shaping the Future of Sustainable BPO Services
What Is Impact Sourcing? At its core, impact sourcing means recruiting, training, and empowering talent from disadvantaged or marginalised communities. These may include rural areas with limited job opportunities, people…
