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Conectys Signs Memorandum of Understanding (MoU) with the Egyptian Government
We’re thrilled to announce that Conectys officially launched its operations in Cairo in November 2025. The milestone was marked by the signing of a Memorandum of Understanding (MoU) with the Egyptian Information Technology Industry Development Agency (ITIDA). This agreement formalises Conectys’ presence as a global Business Process Outsourcing (BPO) provider in Egypt, enabling the company to deliver outsourcing services to international clients.
Strategic Importance
The MoU signifies a collaborative framework between Conectys and the Egyptian government, clearly outlining objectives, responsibilities, and joint growth initiatives. Moreover, it solidifies Egypt’s role as a strategic location for global BPO. It demonstrates the country’s growing reputation as a hub for high-quality digital services, outsourcing, and multilingual business operations.
By doing so, Conectys supports Egypt’s emergence as a bridge for business and technology between Europe, the Middle East, and Africa, while also leveraging local talent and infrastructure.
Conectys’ Cairo location offers scalable solutions across customer service, contact centre support, content moderation, AI data annotation, and back-office processing. It also provides multilingual services, including English, Arabic, and French.
National and International Impact
This strategy is designed to expand Egypt’s outsourcing and IT capabilities, aiming to create tens of thousands of new jobs and reinforce its status as a regional and global outsourcing powerhouse. Furthermore, these partnerships promote Egypt’s ambition to be a major player in global delivery, digital engineering, and technology services.
In this context, Conectys’ launch is part of a broader wave of international BPO expansion. It highlights both the company’s commitment to the Egyptian market and Egypt’s rising role in delivering world-class outsourcing solutions.
Conectys at a Glance: Expertise Across Borders
Conectys is a global BPO partner with operations in 15+ locations across four continents. As a result, we deliver agile, multilingual solutions in over 35 languages, serving clients across diverse industries. With thousands of professionals on board, we blend AI-driven automation, human expertise, and strategic pricing insights. This combination maximises performance, scalability, and impact for leading international brands.
