CALL CENTER SERVICES

Value your customers with our tailored Call Center Outsourcing Services in 35+ languages

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INFRASTRUCTURE SERVICES

Remote engineers monitor, prevent and fix your mission critical IT infrastructure 24/7/365

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DOCUMENT PROCESSING

Integrated services that help you manage your Documents throughout their entire lifecycle

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MODERATION SERVICES

Multilingual moderators ensure your trusted communities trust and scale your brand 24/7

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The Leader in Multilingual Outsourcing

Conectys is the market leader in Multilingual Outsourcing Services. Our customers and leading industry analysts give us the strongest possible endorsements. Conectys has been ranked a Top 10 Global Multilingual Outsourcing Vendor, consistently scoring in the Top 10 out of close to 250 global vendors.

We have recently won the BPO Firm of the Year title at the 2016 CEE Shared Services and Outsourcing Awards, the NOA award for Outsourcing Contact Centre of the Year 2015, as well as the EOA award for European Outsourcing Service Provider of the Year 2015. In 2014, we won the awards for Best BPO Firm of the Year 2014 at the CEE Awards, European BPO Contract of the Year at the EOA Awards, Best UK Outsourcing Contact Centre Provider of the Year 2014 at the NOA Awards, and Best Medium-Sized Call Center 2014 at the Romanian Contact Center Awards.

We service all industries and we have particular strength in the Gaming and Entertainment, Consumer Electronics, Telecommunications, Healthcare and Pharmaceutical, Online Commerce, Travel and Hospitality and Financial industries.

 

 

Why Conectys

Our People

Tenured and spirited, our carefully recruited Conectysians have the industry expertise to wow your customers and challenge the status quo.

Our Technologies

Our fully customizable and Certified PCI compliant technologies will deliver on your key requirements: cost, security, real time analytics and scalability.

Our Processes

Over the past 10 years, Conectys has developed, fine-tuned and optimized its processes in all areas of the business.

Global Scalability

With smart locations on two continents and robust Work from Home delivery, your business becomes truly global and cost compelling.

Multilingual and Multicultural

We deliver 24/7 in 35+ languages, all culturally compatible and cost efficient.

Tailored Solutions

We work with you, to align our capabilities and operations to your specific requirements and Service Levels.
CONECTYS GLOBAL OUTSOURCING SERVICES IN NUMBERS
35

Languages

Culturally compatible multilingual services are a core Conectys' competency.

5

Locations

Philippines, Romania, Belgium and Work from Home agents deliver your global scalability needs.

24/7

Hours

We forecast and adapt capacity to ensure up to 24/7 availability for your customers.

1050

Seats

Spread across four locations, complemented by a highly scalable Work from Home platform.