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Home / Posts
  • online customer experience

What Is Online Customer Experience?

Arnold Cobbaert2023-11-12T19:12:52+02:00November 12th, 2023|Categories: Posts|Tags: Customer Support|

What is an online (digital) customer experience?  Digital vs. traditional customer experience Why is digital [...]

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What is user-generated content (UGC), and why is it important for brands?

Arnold Cobbaert2023-10-19T11:21:48+03:00October 19th, 2023|Categories: Posts|

What is user-generated content (UGC), and why is it important? Where does UGC content come from? What are [...]

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  • cx for software

Why startups prefer customer support outsourcing

Arnold Cobbaert2023-10-18T10:29:48+03:00October 5th, 2023|Categories: Posts|Tags: Call Center|

Customer support at startup companies: issues and challenges The best customer support strategies for startups The role of [...]

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