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Author

Conectys Editorial Team

The Conectys Editorial Team writes and edits articles on customer experience, Trust & Safety, content moderation, and AI-enabled operations for leaders who run or buy these services. Articles draw on the hands-on experience of Conectys operations, delivery, and technology specialists, and each one is reviewed for accuracy before it is published.

LinkedIn 297 articles

Articles by Conectys Editorial Team

Outsourcing awards
Blog

The Hidden Worth of Outsourcing Awards

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Blog

Pizza with the CEO? Why this Matters to Employee Job Satisfaction and our Internal Strategy

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Blog

Do you Need AI Products? Here’s How Humans are Supporting Tech-Driven Processes, and Not the Other Way Around

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Blog

Give Us Your Partnership, We’ll Give You Brand Ambassadors

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Blog

Why Choosing a BPO Partner Based on Cost Reduction will Steer you Wrong

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conectys word play
Blog

As we’ve Expanded around the Globe, Here’s how we’ve Retained our Strong Organizational Culture

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Business BPO relationships
Blog

The Successful BPO-Client Relationship

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combatting seasonality challenges
Blog

The Healthcare Company’s Guide to Combatting Seasonality Challenges

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csat & nps scores
Blog

CSAT and NPS: We’ve Used these Tools to Drive Customer Loyalty, and Can Do the Same For You

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Build customer support that scales with your business.

Conectys combines trained global teams, flexible delivery, and the right technology to help US companies deliver reliable customer support across channels, time zones, and languages. From launch through ongoing optimization, we build call center operations around your customers, your goals, and the level of control you need.

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