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White Paper

Davao vs. Manila – The New Outsourcing Destination

Why do we think Davao is the new best outsourcing destination

For the past few years, the Philippines has been climbing up through the ranks of top global outsourcing locations.

So far, Manila has been the main destination for foreign companies, but that is changing quickly as companies reconsider why a BPO partner’s physical location matters. A new business hub has appeared on the corporate radar and its name is on everyone’s agenda:

Each location has its own geography, population, and resources, which is why evaluating outsourcing options across APAC matters. Put together all those particularities and you will see that the odds no longer favor the established, Manila, but the challenger, Davao, for five simple reasons.

The island of Mindanao supplies the local labor market with over 250,000 English-speaking graduates each year, many with degrees in IT, Business Administration, Engineering, or Healthcare, creating a strong talent foundation for call center outsourcing in the Philippines.