Why Conectys?

Conectys at a Glance | 2004 – 2025

Born Agile, Built for the Future

For 20 years, Conectys has thrived with the agility of a startup and the scale of a global leader. What started as a bold vision has naturally evolved into a next-gen CX Management (CXM), Content Moderation, Data Annotation, Gig Economy, and AI-powered outsourcing powerhouse.

We empower brands to scale, optimize, and protect their customer interactions and digital ecosystems. By blending human expertise with cutting-edge AI, LLM, automation, and advanced analytics, we deliver seamless, efficient, and future-proof outsourcing solutions.

Our unstoppable entrepreneurial spirit, “All-In” attitude, and unwavering commitment to doing what’s right for our planet, communities, clients, their customers, and our employees remain at the heart of everything we do.

Welcome to Conectys. Smart, agile, and always ahead.

Our Evolution: 21 Years of Growth & Transformation

2004 – The Birth of Conectys

Founded in Bucharest, Romania by the visionary entrepreneur Arnold Cobbaert, Conectys emerged as a boutique multilingual BPO provider, focusing on high-touch customer service and technical support.

2010 – Global Expansion & Industry Recognition

Opened offices in Belgium & the Philippines, establishing a strong multilingual, nearshore, and offshore outsourcing presence.

Recognized for high-quality, agile BPO solutions, attracting top-tier clients across eCommerce, tech, and travel industries.

2015 – Smart Scaling & Trust & Safety Specialization

Expanded to 10+ global locations and strengthened expertise in Trust & Safety, social media, gaming, retail, and marketplace content moderation.

2020 – The Digital Acceleration Era

In anticipation of Covid, Conectys launched hybrid and gig-enabled workforce models, optimizing operational scalability and agility.

Became an industry leader in CXM & Trust & Safety, supporting top-tier social media, retail, ecommerce, gaming, and digital economy brands in next-gen CXM, content moderation & fraud prevention.

Began AI integration, leveraging automation for multilingual CX and compliance-driven risk management.

Launch of BlueHub by BlueTweak – A proprietary AI-powered omnichannel CXM automation, workforce management, and analytics platform.

2025 – The AI-Powered Future of Outsourcing

Transforming into an AI-driven CXM & Trust & Safety leader with next-gen AI-LLM, Agentic AI, and automation solutions.

15+ locations across
4 continents

AI + Human-Led Trust & Safety – Fraud prevention, risk mitigation, and real-time brand protection for marketplaces, fintech, and digital platforms.

Supporting clients in
35+ industries

Gig-Enabled Workforce & AI-Powered WFM – Enhancing global scalability and cost efficiency in CX and moderation operations.

Delivering services
in 35+ languages

Global Presence
& Impact

4,000+ experts blending
AI & human-led excellence

Our Competitive Advantage

What Makes Conectys Unique in 2025?

With a 20 year legacy of working with leading innovators and global leaders, the bold vision of Conectys continues to evolve. We’re already living in the future of CXM, Content Moderation, Data Annotation, Gig Economy, and AI-Powered Outsourcing – and we’re ready to bring you into it.

Co-Collaboration: Outsourcing, Re-imagined

For us, value is co-created and should evolve together with your needs. By partnering with brands to scale, optimize, and protect their customer interactions and digital ecosystems using top human talent and the best in tech, we can ensure an approach that goes beyond outsourcing, and towards co-sourcing.

A Global Footprint, Always-On Support

We’re all in to do good. The entrepreneurial spirit is part of our DNA, and we’ll never cease our commitment to doing what’s right for our planet, communities, employees, clients, and their customers. It’s at the core of all we do.

Conectys Differentiators: Where AI Meets Agility

Unstoppable
Entrepreneurial Spirit

A bold, “All-in” attitude, backed by a relentless drive to do what’s right—for our planet, communities, clients, their customers, and employees.

AI-Powered Customer
Interaction Automation

Next-gen AI-LLM & automation tools eliminate repetitive tasks, enhancing human expertise and efficiency.

Next-Gen Workforce
Optimization

AI-driven workforce planning, gig-flexible talent pools, and predictive analytics maximize SLA adherence and operational agility.

Trust & Safety
Innovation

AI-powered fraud detection, risk mitigation, and compliance solutions safeguarding brands in digital spaces.

BlueHub
AI Ecosystem

Our proprietary end-to-end AI CXM platform, optimizing workflows, automation, real-time translations, and data-driven decision-making.

The Future of Conectys

AI is redefining the future of outsourcing, and Conectys is at the forefront. We empower brands to scale with agility, enhance digital trust, and future-proof their customer interactions—seamlessly blending AI, automation, and human expertise to create the ultimate CX experience.

Future-ready. Limitless. Built to adapt. Welcome to the next era of Conectys.

Let’s connect!

Let’s talk about your
outsourcing case!

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