Outsourcing
for Gaming Industry

Elevate player experiences and safeguard your brand with our proven expertise in interactive entertainment support.

Let’s talk!

What makes us the perfect partner?

Dedicated
Gaming Experts

We deeply understand the gaming industry and the unique players’ needs, allowing us to deliver personalized, high-quality support that keeps gamers engaged and
loyal.

Advanced AI Technology
and Analytics

We leverage cutting-edge AI-driven tools and analytics to optimize player experiences, streamline support processes, and provide valuable insights that help gaming brands stay ahead in a competitive market.

Global Reach
and Scalability

With a worldwide presence and adaptable approach, we effortlessly scale our support to match your gaming brand’s growth, ensuring consistent, high-quality assistance as you expand into new markets and attract
a diverse player base.

Our industry-specific solutions

Customer Experience (CX)

24/7 Omnichannel
Player Support

Personalized Support  
& Gameplay Assistance

Social Media Engagement
& Monitoring

Resources & Knowledge
Base Management

Multilingual Support  
for Global Player Base

Support Program
for High-Value Players

Skill-Based Routing
for Faster Issue Resolution

Proactive Support
Using In-Game Metrics

Direct Community
Feedback

Player Feedback Loop

Learn more about our CX solutions

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Learn more about
our CX solutions

Trust & Safety (T&S)

Tailored Content
Moderation Strategy

AI Tools for Inappropriate
Content Detection

Player Reporting System
for Violations

Security Audits
& Vulnerability Testing

Identity Verification
and Fraud Prevention

Clearly Defined Community Guidelines

Ongoing Training
for Moderation Teams

Zero-Tolerance Policy
for Hate & Harassment

Rewarding Positive Player Behavior

Learn more about our T&S solutions

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Learn more about
our T&S solutions

Explore Industry-specific case studies

Case Study 1

Protect your online communities and brand reputation from inappropriate content with a mix of Conectys AI technology and human expertise designed for scaling globally.

Learn more

Case Study 2

Protect your online communities and brand reputation from inappropriate content with a mix of Conectys AI technology and human expertise designed for scaling globally.

Learn more

Locations

Our global presence, with locations in key economic regions, underscores Conectys’ commitment to providing localized expertise with a global perspective.

link to Poland